Servicenow implementation

Varite; Bangalore Rural; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

VARITE INDIA PRIVATE LIMITED is hiring for a ServiceNow lead in Bangalore. The role requires 7+ years of IT experience with a focus on ServiceNow implementations.

You will deliver high-quality solutions, lead technical teams, and ensure smooth handovers and knowledge transfer with customers. The candidate will mentor junior colleagues, participate in design reviews, and stay current with ServiceNow certifications.

Qualifications

• Proven knowledge and experience in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, development tools and techniques
• Over 7 years of experience in similar roles within the ServiceNow ecosystem
• Skills and experience in Web Technologies (e.g. Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)

Responsibilities

• Delivering high quality ServiceNow implementations based on business process requirements
• Ensuring adherence to coding and design standards, and providing technical hand-over documentation
• Peer reviewing the work of others
• Provide technical design authority and mentor more junior members of the team
• Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve outcomes
• Assisting with system testing and UAT
• Attending customer meetings to understand requirements and knowledge transfer
• Regularly updates his/her technical knowledge through training and certifications
• Achievement of customer satisfaction targets
• Handover of technology to internal or customer support function
• Attainment of ServiceNow certifications and partner accreditations

Skills

ServiceNow domain knowledge

JavaScript

Web services

Technical leadership

Education

BE / BTech in Computer Science or related discipline

Tools

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist

Job description

Immediate Hiring | ServiceNow Implementation | 8+ Years | Bangalore | Permanent | Global MNC

Job Title : Servicenow

Location City : Bangalore

Experience Required : 8 + Years

Position Type: Permanent

Company Name: VARITE INDIA PRIVATE LIMITED

About The Client: leading independent technology and services partner, trusted by large corporate and public sector organizations worldwide. With a global footprint and over 21,000 employees, we help our clients source, transform, and manage their digital infrastructure

About The Job

• Experience
• 7-12 years in IT (7+ years relevant to ServiceNow domain)

Essential Job Functions

• Delivering high quality ServiceNow implementations based on business process requirements
• Ensuring adherence to coding and design standards, and providing technical hand-over documentation
• Peer reviewing the work of others
• Able to communicate on complex issues to meet business and customer requirements to avoid escalations
• Increasing application operating efficiency and adapting to new requirements, as necessary
• Keep up to date with current and future market developments, technologies, product and strategies
• According to experience:
• Provide technical design authority and mentor more junior members of the team
• Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
• Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice
• Assisting with system testing and UAT
• Contribute to the development of technical procedures and standards
• Escalate issues in line with company processes to ensure customer demands are met
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer
• Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements
• Regularly updates his/her technical knowledge by participating in internal and external training and certifications
• Achievement of customer satisfaction targets
• Effective delivery of quality solutions using Computacenter's methodologies and standards
• Successful handover of technology to internal or customer support function
• Enhancement of Computacenter's services reputation with customers, vendors, partners & internal audience
• Participates in team meetings, internal communities, and other knowledge sharing activities
• Attain and retain ServiceNow Certifications and partner accreditations

Qualifications

• Responsible for technically leading implementations, providing technical design lead and mentoring junior members of the team
• Proven knowledge and experience in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, development tools and techniques
• Over 7 years of experience in similar roles within the ServiceNow ecosystem
• Skills and experience in Web Technologies (e.g. Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
• Ability to provide technical leadership and support to Process Consultants
• Software Development Lifecycle experience in Agile and Waterfall projects
• Open and friendly personality, with ability to be customer facing
• Be self-managing and capable of working alone or as part of a team
• Be capable of working with customers and managing their expectations
• Ability to input into technical solution designs and provide input into bid, project and technical documents
• Uses active listening skills and probing techniques to understand the priorities and concerns of others
• Education and Qualifications
• BE / BTech in Computer Science or related disciple

ServiceNow Certifications

• ServiceNow Certified System Administrator / ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist in ITSM and other areas
• Experience - 8+

Equal Opportunity Employer

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

About VARITE

VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.