ServiceNow GRC Developer - Senior Associate

PwC; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

PwC India is seeking a Senior Associate to join its Acceleration Center in Bengaluru. You will help shape client solutions using ServiceNow to support governance, risk, and compliance through configuration, development, and ongoing enhancement.

You will analyze complex problems, manage workstreams, guide juniors, and build client connections while deepening technical skills. In this role, you will contribute to IRM, TPRM, and SecOps initiatives, translating client needs into practical workflows,

Qualifications

• Bachelor’s degree is required.
• 4–8 years of relevant experience.
• Excellent oral and written English.
• One or more ServiceNow certifications preferred.

Responsibilities

• Designing and configuring ServiceNow GRC solutions across Integrated Risk Management, Third-Party Risk Management, and Security Operations modules.
• Building workflows, Flow Designer automation, business rules, client scripts, UI policies, and system integrations that support risk and compliance processes.
• Translating client requirements into scalable platform designs that align with governance, regulatory, and control frameworks.
• Implementing operational risk, IT risk, compliance, audit, issue management, and policy control capabilities within ServiceNow.
• Configuring vendor onboarding, due diligence, risk assessment, and ongoing monitoring workflows for third-party risk programs.
• Developing security incident response, vulnerability response, and threat intelligence functionality and integrating it with external security tools through REST APIs and MID Servers.
• Supporting upgrades, patching, regression testing, user acceptance testing, production releases, and post‑launch stabilization activities.
• Embedding access controls, segregation of duties, audit logging, and data quality checks into platform solutions.
• Creating dashboards, reports, and traceability views that support remediation tracking, risk visibility, and audit evidence.
• Providing technical guidance to junior developers and configuration analysts while collaborating across architecture, testing, DevOps, and client teams.

Education

Bachelor's degree

Tools

ServiceNow

Job description

Industry/Sector

Not Applicable

Specialism

Cybersecurity & Privacy

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a ServiceNow GRC Developer - Senior Associate you will help shape client solutions within our Advisory practice, using ServiceNow to support governance, risk, and compliance needs through configuration, development, and ongoing enhancement. As a Senior Associate you will analyze complex problems, manage assigned workstreams, guide junior team members, and build meaningful client connections while deepening your technical skills and business context. In this role at PwC, you will contribute to ServiceNow IRM, TPRM, and SecOps initiatives, translating client needs into practical workflows, integrations, reporting, and controls that support operational efficiency and risk management.

Responsibilities

• Designing and configuring ServiceNow GRC solutions across Integrated Risk Management, Third-Party Risk Management, and Security Operations modules
• Building workflows, Flow Designer automation, business rules, client scripts, UI policies, and system integrations that support risk and compliance processes
• Translating client requirements into scalable platform designs that align with governance, regulatory, and control frameworks
• Implementing operational risk, IT risk, compliance, audit, issue management, and policy control capabilities within ServiceNow
• Configuring vendor onboarding, due diligence, risk assessment, and ongoing monitoring workflows for third-party risk programs
• Developing security incident response, vulnerability response, and threat intelligence functionality and integrating it with external security tools through REST APIs and MID Servers
• Supporting upgrades, patching, regression testing, user acceptance testing, production releases, and post‑launch stabilization activities
• Embedding access controls, segregation of duties, audit logging, and data quality checks into platform solutions
• Creating dashboards, reports, and traceability views that support remediation tracking, risk visibility, and audit evidence
• Providing technical guidance to junior developers and configuration analysts while collaborating across architecture, testing, DevOps, and client teams

What You Must Have

• At least a Bachelor’s degree
• At least 4-8 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• At least one of the following: One or more ServiceNow certifications aligned to platform and workflow delivery, including Certified System Administrator (CSA), Certified Implementation Specialist (CIS ITSM, HRSD, CSM), Certified Application Developer (CAD), or related platform credentials
• Demonstrating ServiceNow IRM, TPRM, or SecOps configuration and development skills
• Building workflows, scripts, integrations, and dashboards in ServiceNow
• Translating risk, compliance, and security needs into platform solutions
• Guiding junior team members through review, feedback, and issue resolution
• Interpreting data to shape recommendations and delivery priorities

Travel Requirements

Not Specified