ServiceNow Developer (Software Engineer)

Medpace Clinical Research India; Navi Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation and benefits package

Structured career paths with opportunities for professional growth

Employee health and wellness initiatives

Job summary

Medpace Clinical Research India is seeking a full-time ServiceNow Developer to join its Information Technology team in Navi Mumbai. The successful candidate will design, develop, and implement solutions within the ServiceNow platform to meet business needs. They will also analyze requirements, provide support, and ensure effective utilization of the platform.

Qualifications include a Bachelor's degree in Computer Science and experience with JavaScript, REST APIs, and ServiceNow development. Medpace offers a flexible work environment and a competitive benefits package.

Qualifications

• Bachelor's degree or higher in Computer Science.
• Proven experience as a ServiceNow Developer, Systems Analyst.
• Strong proficiency in ServiceNow platform development.

Responsibilities

• Design, develop, and implement solutions within the ServiceNow platform.
• Work closely with business users to understand their needs.
• Provide ongoing support and maintenance for the ServiceNow platform.

Skills

ServiceNow platform development

JavaScript

REST APIs

C#

Azure DevOps

ITIL processes and best practices

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

git

Job description

Title

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office based ServiceNow Developer to join our new Information Technology team in Navi Mumbai.

We are seeking a highly skilled and motivated individual to join our team as a ServiceNow Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the ServiceNow platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform.

Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries.

Responsibilities

ServiceNow Development:

• Design, develop, and implement solutions within the ServiceNow platform.
• Customize ServiceNow applications to meet business requirements.
• Develop and maintain integrations with other systems and applications.
• Write clean, efficient, and maintainable code following best practices.

Systems Analysis:

• Work closely with business users to understand their needs and pain points.
• Collaborate with stakeholders to gather and analyze business requirements.
• Translate business requirements into technical specifications and solution designs.
• Identify opportunities to improve processes and streamline workflows using ServiceNow.
• Conduct impact analysis and risk assessment for proposed changes.

Platform Support:

• Provide ongoing support and maintenance for the ServiceNow platform.
• Troubleshoot issues, investigate root causes, and implement solutions.
• Monitor platform performance and ensure high availability and reliability.
• Collaborate with cross-functional teams to resolve technical issues and implement enhancements.

Qualifications

• Bachelor's degree or higher in Computer Science.
• Preferred experience in one or more of the following: JavaScript, REST APIs, C#, ServiceNow, git, Azure DevOps.
• Proven experience as a ServiceNow Developer, Systems Analyst.
• Strong proficiency in ServiceNow platform development, including Scripting, Workflows, UI Policies, and Integrations.
• Experience with ServiceNow modules such as Incident Management, Change Management, and CMDB.
• Solid understanding of ITIL processes and best practices.
• Excellent analytical and problem-solving skills.
• Excellent computer skills.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Ability to work independently and collaboratively in a fast-paced environment.
• ServiceNow certification(s) preferred.

If you are passionate about leveraging technology to drive business value and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity to join our team as a ServiceNow Developer.

Medpace Perks

• Flexible work environment
• Competitive compensation and benefits package
• Competitive PTO packages
• Structured career paths with opportunities for professional growth
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives