ServiceNow Developer GRC

Equifax; Thiruvananthapuram; Hybrid; INR 2,000,000 - 3,200,000; Full time

Benefits offered by this job

Hybrid work setting

Healthcare packages

Paid time off

Online learning platform

Job summary

Equifax is seeking a skilled ServiceNow Developer with 5+ years of hands-on experience to own VRM/TPRM design, configuration, and integration. You will configure advanced security models, automate enterprise workflows, and build a secure external vendor portal.

You will collaborate with cross-functional teams in a hybrid work setting, mentoring juniors while delivering robust, scalable ServiceNow solutions and ensuring data integrity for external users.

Qualifications

• Minimum 5 years of hands-on experience as a ServiceNow Developer with strong platform configuration, architecture, and custom app development.
• Direct experience implementing and maintaining VRM/TPRM in ServiceNow.
• Active ServiceNow CSA certification is required.
• Deep understanding of ServiceNow security models, including ACLs and Data Policies.
• Advanced proficiency with Flow Designer and Integration Hub for enterprise-grade automation.
• Strong JavaScript skills (Script Includes, Business Rules, Script Actions, Event Registry).
• Experience configuring Service Portal pages, widgets, and user criteria for external users.

Responsibilities

• Serve as the technical SME for the ServiceNow TPRM/VRM app, driving platform health, scalability, and risk alignment.
• Lead design, configuration, and enablement of the DDR module and integration into workflows.
• Architect and configure Third-Party Profiles, Vendor Hierarchies, and Risk Assessments.
• Develop and maintain the Third-Party Risk Portal using Service Portal technologies.
• Design automated processes using Flow Designer and implement server-side/client-side logic.
• Configure Script Actions and platform Events for background processing and integrations.
• Design complex, condition-driven notifications for internal compliance teams and external stakeholders.
• Implement strict access controls across tables to ensure data segregation for external users.
• Mentor juniors, promote best practices, and perform code reviews.

Skills

ServiceNow Development

GRC/TPRM

CSA Certification

ACLs & Data Policies

Flow Designer

Integration Hub

JavaScript (Server/Client)

Service Portal

VRM/TPRM

Tools

REST APIs

Job description

Job Description:

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Key Responsibilities:

• Platform & TPRM Ownership: Serve as the technical SME for the ServiceNow TPRM/VRM application, driving long-term platform health, scalability, and alignment with business risk requirements.

• Module Enablement & Architecture: Lead the technical design, configuration, and enablement of the DDR (Due Diligence Request) module and integrate it into existing enterprise workflows.

• Profile Management: Architect and configure robust Third-Party Profiles, Vendor Hierarchies, and Risk Assessments to accurately capture, score, and monitor vendor data.

• External Portal Development: Develop, enhance, and maintain the Third-Party Risk Portal using Service Portal technologies, ensuring a secure, modern, and intuitive interface for external vendors.

• Platform Automation & Scripting: Design and implement complex automated processes using Flow Designer. Write highly efficient server-side and client-side logic using Business Rules, Script Includes, Client Scripts, and Script Actions.

• Event Management: Configure and trigger Script Actions and platform Events to drive background processing and complex platform integrations.

• Targeted Communications: Design and configure complex, condition-driven system Notifications tailored to specific internal compliance teams and external stakeholders.

• Security & Access Control: Implement strict data governance by designing, troubleshooting, and maintaining complex Access Control Lists (ACLs) across affected tables, ensuring absolute data segregation for external users.

• Mentorship & Best Practices: Promote ServiceNow development best practices, conduct code reviews, and help guide junior administrators or analysts.

Required Qualifications:

• Experience: A minimum of 5 years of proven, hands-on experience as a ServiceNow Developer, with a strong background in platform configuration, architecture, and custom application development.

• GRC/TPRM Expertise: Direct, hands-on experience implementing and maintaining ServiceNow Vendor Risk Management (VRM) or Third-Party Risk Management (TPRM).

• Certifications: Active ServiceNow Certified System Administrator (CSA) certification is required.

• Technical Expertise:

  • Deep understanding of ServiceNow security models, specifically architecting and troubleshooting complex ACLs and Data Policies (a must-have).

  • Advanced proficiency in building enterprise-grade automated processes in Flow Designer and Integration Hub.

  • Strong JavaScript capabilities, specifically with Script Includes, Business Rules, Script Actions, and the Event Registry.

  • Experience configuring Service Portal pages, widgets, and user criteria for external users.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) certification.

• ServiceNow Certified Implementation Specialist – Vendor Risk Management (CIS-VRM).

• Experience with third-party data integrations (e.g., BitSight, RiskRecon, EcoVadis) via REST APIs.

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?

Primary Location: IND-Trivandrum-Equifax Analytics-PEC

Function: Function - Tech Dev and Client Services

Schedule: Full time