Lead II - Software Engineering

UST; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

UST is seeking a Senior ServiceNow Developer with 7+ years of hands-on experience to lead IRM and VRM implementations. You will configure risk governance workflows, integrate with ITSM, and build automated processes using Flow Designer, MID Server, and IntegrationHub.

Strong scripting and REST/SOAP integrations are essential for success. The role focuses on risk, compliance and vendor governance on the ServiceNow platform, with cross-functional collaboration to deliver reliable risk visibility

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• Strong expertise in IRM and VRM modules.
• GRC components knowledge: Policy, Risk, Compliance, Audit.
• Solid ITSM and integration experience with REST/SOAP.

Responsibilities

• Design and implement ServiceNow solutions for IRM and VRM.
• Configure Risk, Policy & Compliance, Audit, and Vendor Risk workflows.
• Develop vendor lifecycle processes including onboarding and risk assessments.
• Implement issue management, risk scoring, and control testing.
• Integrate IRM/VRM with ITSM (Incident, Change, Request).
• Develop scripts with JavaScript, Glide APIs, and Client Scripts.
• Build integrations using REST/SOAP, IntegrationHub, and MID Server.
• Create workflows with Flow Designer and generate dashboards.

Skills

ServiceNow development

IRM (Integrated Risk Management)

VRM (Vendor Risk Management)

ITSM

Scripting (JavaScript, Glide APIs)

Integrations (REST, SOAP, IntegrationH

Tools

REST

SOAP

IntegrationHub

MID Server

Flow Designer

Job description

Role Description

Role DescriptionJob Title: Senior ServiceNow Developer - IRM & VRM
Experience: 7+ Years
Employment Type: Full-TimeJob Summary:We are seeking an experienced Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) and Vendor Risk Management (VRM). The ideal candidate will have hands‑on experience implementing risk, compliance, and vendor governance solutions on the ServiceNow platform, along with solid exposure to ITSM, integrations, and scripting.Key Responsibilities:

• Design and implement ServiceNow solutions focused on IRM and VRM modules
• Configure Risk Management, Policy & Compliance, Audit Management, and Vendor Risk workflows
• Develop and manage vendor lifecycle processes, including onboarding, risk assessments, and continuous monitoring
• Implement issue management, risk scoring, and control testing frameworks
• Integrate IRM/VRM with ITSM modules (Incident, Change, Request)
• Develop scripts using JavaScript, Glide APIs, Business Rules, Script Includes, and Client Scripts
• Build and manage integrations using REST/SOAP APIs, IntegrationHub, and MID Server
• Create workflows and automation using Flow Designer
• Ensure data governance, compliance tracking, and audit readiness
• Collaborate with security, compliance, and procurement teams
• Generate reports and dashboards for risk visibility and decision‑making
• Provide support, troubleshooting, and continuous improvements
  

Required Skills & Qualifications:

• 7+ years of hands‑on experience in ServiceNow development
• Strong expertise in:
  • IRM (Integrated Risk Management)
  • VRM (Vendor Risk Management)
• Good experience with GRC components (Policy, Risk, Compliance, Audit)
• Solid understanding of ITSM modules
• Proficiency in JavaScript and ServiceNow scripting (Glide APIs)
• Experience with integrations (REST, SOAP, IntegrationHub, MID Server)
• Hands‑on experience with Flow Designer and workflow automation
• Knowledge of risk frameworks and compliance standards
• Strong analytical and problem‑solving skills

Preferred Qualifications:

• ServiceNow certifications (CSA, CAD, CIS‑Risk & Compliance)
• Experience with third‑party risk management tools integration
• Knowledge of regulatory frameworks (ISO 27001, NIST, SOX, GDPR)
• Experience with Performance Analytics and reporting
• Familiarity with ITIL processes
  

Skills
servicenow,risk management,vendor risk management,integrated risk management,grc components,