ServiceNow Developer

NTT DATA BUSINESS SOLUTIONS; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS is seeking a high-caliber ServiceNow Senior Technical Consultant to lead complex ServiceNow implementations and deliver scalable solutions. The role demands deep technical expertise, strategic thinking, and a passion for digital transformation on the ServiceNow platform.

The incumbent will architect, develop, and optimize ITSM, ITOM, HRSD, and CSM modules, provide technical leadership, and mentor junior staff while ensuring security and compliance across projects.

Qualifications

• 8+ years of hands-on ServiceNow development and administration.
• Proven track record of enterprise-scale implementations.

Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Skills

ServiceNow architecture

JavaScript

Flow Designer

ServiceNow Studio

ITSM

ITOM

HRSD

CSM

Agile

DevOps

Stakeholder mgmt

Communication

Education

Bachelor's or Master's in CS/IT

Tools

REST APIs

SOAP APIs

MID Server

Job description

Job Summary

We are seeking a highly certified and experienced ServiceNow Senior Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Location

Remote / On-site (as required)s

Job Type

Full-Time

Key Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications

• Bachelors or Masters degree in Computer Science, Information Technology, or related field.
• 8+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years

Certifications (Required/Preferred)

• Required:
• Junior CSA and at least 1 CIS-(any) and CAD
• Intermediate CSA and at least 2 CIS-(any) and CAD
• Senior CAS and at least 3 CIS(Any) and CAD

Skills Competencies

• Strong understanding of ServiceNow architecture and data model.
• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
• Experience with Agile methodologies and DevOps practices.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.