ServiceNow Developer

Aelum Consulting - ServiceNow Premier Partner; Hyderabad; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Aelum Consulting is seeking experienced ServiceNow Consultants to design, implement, and optimize solutions across HRSD, ITSM, ITOM, SPM, ITAM, and GRC. You will work with clients to gather requirements, develop scalable workflows, and ensure alignment with business objectives.

Ideal candidates have 3–7 years of hands-on ServiceNow experience, CSA certification, and strong analytical and communication skills. This role involves client-facing work and ongoing optimization of ServiceNow platforms.

Qualifications

• 3–7 years hands‑on ServiceNow development/consulting.
• CSA certification is mandatory.
• Strong analytical, problem‑solving, and communication skills.
• Experience in client-facing or consulting roles is a plus.

Responsibilities

• Lead end-to-end ServiceNow implementations including design, configuration, and deployment.
• Collaborate with stakeholders to gather requirements and translate them into scalable solutions.
• Design and develop workflows, automations, and integrations aligned with business objectives.
• Configure and customize modules such as ITSM, ITOM, SPM, ITAM, and GRC.
• Build and maintain reports, dashboards, and analytics for insights.
• Ensure adherence to best practices, governance, and platform standards.
• Provide support, troubleshooting, and continuous enhancements across implementations.
• Work on integrations (REST/SOAP APIs, MID Servers) with third-party systems.
• Contribute to solution design discussions and continuous improvement initiatives.

Skills

ServiceNow

Education

CSA Certification

Tools

ITSM

ITOM

SPM

ITAM

GRC

CMDB

MID Server

Job description

Aelum Consulting is a ServiceNow Premier Partner helping enterprises accelerate their digital transformation journeys through innovation, automation, and scalable solutions. We specialize in delivering tailored ServiceNow implementations that drive efficiency, enhance user experience, and create measurable business impact across industries.

Role Overview

We are looking for passionate ServiceNow Consultants with hands-on experience across key modules such as HRSD, ITOM, SPM, ITAM AND GRC. This role involves working closely with clients to design, implement, and optimize ServiceNow solutions that address complex business challenges.

Key Responsibilities

• Lead and contribute to end-to-end ServiceNow implementations, including design, configuration, and deployment
• Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions
• Design and develop workflows, automations, and integrations aligned with business objectives
• Configure and customize modules such as ITSM, ITOM, SPM, ITAM, and GRC
• Build and maintain reports, dashboards, and performance analytics for actionable insights
• Ensure adherence to ServiceNow best practices, governance, and platform standards
• Provide support, troubleshooting, and continuous enhancements across implementations
• Work on integrations (REST/SOAP APIs, MID Servers) with third-party systems
• Actively contribute to solution design discussions and continuous improvement initiatives

Required Skills & Experience

• 3–7 years of hands‑on experience in ServiceNow development/consulting
• Strong expertise in at least one core module: ITSM / ITOM / SPM / ITAM / GRC
• Good understanding of ServiceNow architecture, CMDB, and MID Server setup
• Familiarity with workflow automation, catalog development, and UI customization
• ServiceNow CSA (Certified System Administrator) certification is mandatory
• Strong analytical, problem‑solving, and communication skills

Good to Have

• Exposure to multiple ServiceNow modules
• Additional certifications (ITSM, ITOM, or other module-specific)
• Experience working in client-facing or consulting roles