ServiceNow Consultant

Cerebra; Kolkata District, Hyderabad, Chennai District; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Cerebra is seeking a seasoned ServiceNow Consultant to support an MNC client. The role demands hands-on configuration, integration work, and governance-compliant changes across platforms.

With 7+ years of experience, you will manage releases, coordinate with stakeholders, translate business needs into ServiceNow solutions, and provide production support from Kolkata or other listed locations. Immediate start is preferred.

Qualifications

• 7+ years of ServiceNow experience with strong configuration and integration skills.
• Ability to manage releases, governance, and production support.
• Experience translating business requirements into ServiceNow solutions and coordinating with stakeholders.

Responsibilities

• Manage, perform, and communicate system changes and enhancements.
• Handle projects, platform updates, releases, integrations, and new configurations.
• Analyze business requirements and translate them into ServiceNow solutions.
• Coordinate with technical and business stakeholders.
• Support testing, deployment, troubleshooting, and production activities.
• Ensure changes follow appropriate governance and deployment processes.

Skills

ServiceNow

ServiceNow configuration

ServiceNow enhancements

Integrations

Release management

System changes

Production support

Incident troubleshooting

Stakeholder management

Job description

Immediate /Short Notice Only - Cerebra Payroll - MNC Client

ServiceNow Consultant

Experience: 7+ Years
Location: Chennai / Hyderabad / Kolkata/Gujarat

Job Description:

• Manage, perform, and communicate system changes and enhancements.
• Handle projects, platform updates, releases, integrations, and new configurations.
• Analyze business requirements and translate them into ServiceNow solutions.
• Coordinate with technical and business stakeholders.
• Support testing, deployment, troubleshooting, and production activities.
• Ensure changes follow appropriate governance and deployment processes.

Required Skills:

• ServiceNow
• ServiceNow configuration
• ServiceNow enhancements
• Integrations
• Release management
• System changes
• Production support
• Incident/problem troubleshooting
• Stakeholder management