ServiceNow AI Engineer- Remote (India)

89 Solutions; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

89 Solutions is a leading Moveworks partner delivering AI-powered employee support solutions to global enterprises. The AI Engineer role focuses on building AI agents, enterprise automations, and backend components that integrate with major platforms like ServiceNow, Salesforce, SAP, and Oracle.

You will work across REST/SOAP APIs, OAuth2/JWT, and cloud environments, collaborating with customers and global teams to deliver scalable AI solutions.

Qualifications

• Bachelor's or master's degree in computer science, software engineering, or related field.
• 3–5 years of software development experience.
• Understanding of REST and SOAP APIs.
• Knowledge of OAuth2, JWT, or similar authentication methods.
• Experience with JSON and XML.
• Familiarity with API testing tools such as Postman or Insomnia.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal English communication skills.
• Ability to create clear technical documentation.
• Basic understanding of AI concepts and technologies.
• Experience with AWS, Azure, or Google Cloud Platform.
• Experience integrating enterprise platforms such as ServiceNow, Salesforce, SAP, Oracle, Coupa, or Ariba.
• Mandatory: 3+ years of experience in ServiceNow.

Responsibilities

• Learn the Moveworks platform through hands‑on training.
• Build AI agents and enterprise automations using APIs and integrations.
• Develop and maintain backend components that support AI solutions.
• Work with REST APIs, authentication mechanisms, JSON, and enterprise integrations.
• Collaborate with customers and global delivery teams throughout implementation projects.
• Contribute to product improvements and technical innovation.
• Create technical documentation and support solution delivery.

Skills

REST APIs

SOAP APIs

OAuth2

JWT

JSON

XML

API testing

English communication

Technical docs

AI concepts

Cloud platforms

ServiceNow integrations

Education

Bachelor's or Master's in CS/SE

Tools

Postman

Insomnia

AWS

Azure

GCP

ServiceNow

Job description

AI Engineer: Enterprise AI & Integrations

Join one of the world's leading AI implementation partners.

89 Solutions is the world's leading pure‑play Moveworks partner, helping global enterprises transform employee support through Enterprise AI. With successful implementations across the United States and Australia, we specialize in delivering AI solutions that integrate seamlessly with enterprise platforms such as ServiceNow, Salesforce, SAP, Oracle, and more.

Following Moveworks' acquisition by ServiceNow, this is an exciting opportunity to work at the intersection of conversational AI, automation, and enterprise software while building solutions for international customers.

What You’ll Do

• Learn the Moveworks platform through hands‑on training
• Build AI agents and enterprise automations using APIs and integrations
• Develop and maintain backend components that support AI solutions
• Work with REST APIs, authentication mechanisms, JSON, and enterprise integrations
• Collaborate with customers and global delivery teams throughout implementation projects
• Contribute to product improvements and technical innovation
• Create technical documentation and support solution delivery

What We’re Looking For

• Bachelor's or master's degree in computer science, Software Engineering, or a related field
• 3–5 years of software development experience
• Understanding of REST and SOAP APIs
• Knowledge of OAuth2, JWT, or similar authentication methods
• Experience working with JSON and XML
• Familiarity with API testing tools such as Postman or Insomnia
• Strong analytical and problem‑solving skills
• Excellent written and verbal English communication skills
• Ability to create clear technical documentation
• Basic understanding of AI concepts and technologies
• Experience with AWS, Azure, or Google Cloud Platform
• Experience integrating enterprise platforms such as ServiceNow, Salesforce, SAP, Oracle, Coupa, or Ariba
• Mandatory: 3+ years of experience in ServiceNow

Nice to have:

• Prior experience working in a consulting or professional services company
• Development experience on at least one cloud platform – AWS, Azure, Google Cloud (GCP)
• Experience building integrations with enterprise platforms like Salesforce, ServiceNow, SAP suite, Coupa, Ariba, Oracle etc.
• Open-source software contributions or personal/hobby software projects
• Previous experience in consulting
• Open‑source contributions or personal software projects