Servicenow

Tekskills Inc.; Bengaluru; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Tekskills Inc. is seeking an experienced ServiceNow CMDB/ITOM Specialist to drive CMDB governance, data normalization, and CI reconciliation.

The role requires hands-on expertise with CMDB, CSDM, Service Mapping, and Graph Connectors, with a focus on service-centric IT operations and governance across hybrid enterprise infrastructure. The ideal candidate has 10+ years in ITOM/CMDB, strong knowledge of ITSM processes, and the ability to implement, audit, and optimize CMDB data quality in a PAN

Qualifications

• 10+ years of experience in ITOM/CMDB with ServiceNow
• Hands-on with ServiceNow CMDB and CSDM implementation
• Expert in Service Mapping, Discovery and Graph Connectors
• Proficient in CI normalization and reconciliation
• Knowledge of CMDB governance and certification processes
• Understanding of ITSM and ITOM concepts
• Experience in hybrid cloud and enterprise infrastructure

Responsibilities

• Manage and optimize the CMDB data model and CI relationships
• Lead integration between ITSM/ITOM, Discovery, and Service Mapping
• Drive governance, audits, and certification of CMDB data quality

Skills

ServiceNow CMDB

CSDM framework

Service Mapping & Discovery

Service Graph Connectors

CI normalization & reconciliation

CMDB governance & certification

ITSM, ITOM knowledge

AIOps & Observability understanding

Hybrid cloud & enterprise infra

Job description

Hiring: ServiceNow CMDB / ITOM Specialist

Location: PAN India
Experience: 10+ Years

Mode: Hybrid

Mandatory: ServiceNow Platform, ITOM, CMDB, CSDM, Configuration Management

Skills Required:

• ServiceNow CMDB (5+ years hands-on)
• CSDM framework
• Service Mapping & Discovery
• Service Graph Connectors
• CI normalization & reconciliation
• CMDB governance & certification
• ITSM, ITOM knowledge
• AIOps & Observability understanding
• Experience in hybrid cloud & enterprise infrastructure