Service Technician - Bengaluru

Venus Home Appliances Pvt Ltd; Bengaluru; On-site; INR 279,000 - 391,000; Full time

Job summary

Venus Home Appliances Pvt Ltd is seeking a skilled service/installation technician for water heaters and home electrical appliances. You will perform on-site calls, handle installations, and ensure customer satisfaction while maintaining quality standards.

The role requires 4–5 years of hands-on experience, a Diploma/ITI in Electrical, and ownership of a motorcycle for travel between sites.

Qualifications

• Diploma or ITI Electrical qualification required.
• 4–5 years of installation and service experience for water heaters or electrical home appliances.
• Must own a motorcycle for petrol conveyance.

Responsibilities

• Calls: complete allotted calls daily in the workshop/house.
• Estimation: provide as per spare price list or supervisor instruction.
• Customer satisfaction: rectify the product while ensuring satisfaction.
• Quality of work: maintain high quality to reduce repeat complaints.
• Conduct: uphold the company image with professional conduct.
• Feedback: provide quality feedback to superiors.
• Spare parts usage: maintain proper account of spares used.
• Site inspection & site selection for solar, HP & SP: inspect customer site with Sales Executive to select installation site.

Education

Diploma or ITI Electrical or Wireman

Job description

JOB RESPONSIBILITIES

• Calls - Complete the allotted calls daily in the Workshop/House calls.
• Estimation - Estimation to be given as per spare Price list/Supervisors instruction.
• Customer Satisfaction - Ensure customer satisfaction while rectifying the product.
• Quality of work - Ensure good quality of work so that repeat complaints do not come.
• Conduct - Ensure company image is kept high by good conduct.
• Feedback - Give quality feedback to superiors.
• Spare Parts Usage - To give proper account on usage of spares used in service.
• Site Inspection & Site Selection for Solar, HP & SP - To inspect the site at customer place along with Sales Executive to select the right place for installation.

Candidate Profile

Diploma or ITI Electrical or Wireman. Should have 4 - 5 experience in installation and Service of Water Heater or Electrical Home Appliances. Should have Motor Bike for Petrol conveyance.