Service Sales Specialist

BlackBerry Inc.; Khordha; On-site; INR 900,000 - 1,500,000; Full time

Job summary

ABB in Bhubaneswar, India seeks a Service Sales professional to drive service opportunities, promote upgrades and sustain profitable sales within the Installed Base. You will build long-term customer relationships, respond quickly to issues, and contribute to the service portfolio growth across MV and LV switchgear products.

Qualified candidates bring a full-time Electrical Engineering degree, 5–8 years in service sales or AMC, and strong communication and CRM skills to this on-site role in the

Qualifications

• Degree in Electrical Engineering (full-time) required.
• Excellent communication and customer relationship management skills.
• Minimum 5–8 years of experience in Service Sales, AMC, and Advisory Service for MV & LV switchgear products.

Responsibilities

• Drive service sales processes and generate service sales opportunities.
• Penetrate Installed Base and promote service portfolio upgrades, retrofits and value-add solutions.
• Build long-term customer relationships and respond to customer needs and issues.
• Prepare and execute sales plans, identify new market opportunities and support marketing activities.

Education

Degree in Electrical Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This Position reports to:Service Sales ManagerYour role and responsibilitiesIn this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.The work model for the role is: #Li-OnsiteThis role is contributing to the Electrification business in Service division at Bhubaneswar, India.You will be mainly accountable for:Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).Qualifications for the roleDegree in Electrical Engineering (should be full-time)Minimum 5 to 8 years of experience in Service Sales, AMC, and Advisory Service for MV & LV Switchgear productsExperience in selling service portfolios such as spare parts, annual maintenance contracts, retrofit and upgrades, and preventive maintenance.Customer handling experience in Odisha across Metal, Cement, Oil & Gas, Power, Mining, and Channel Sales segments is preferred.Good communication and customer relationship management skills.More about usABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.Recruitment Fraud WarningABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.View current job openings and apply at: https://careers.abb/global/en/homeFor more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning