Service Sales Engineer

HITACHI ENERGY INDIA LIMITED; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hitachi Energy India Limited is seeking a Service Sales Engineer based in Ahmedabad, Gujarat, to lead customer engagement, identify service opportunities, and drive growth across the Service portfolio. The role requires frequent travel and building strong, long-lasting customer relationships.

The ideal candidate will have a Bachelor's degree in engineering, 6–10 years of relevant experience, and a proven track record in engaging with clients in power generation, T&D, and related industrial

Responsibilities

• Engage with customers across Gujarat to understand service needs and opportunities.
• Build and maintain long-term relationships with customers and channel partners in the service portfolio.
• Coordinate with internal teams to deliver after-sales service, support, and solutions.

Education

Bachelor's degree in engineering

Job description

Location: Ahmedabad, Gujarat, India

Company Name: HITACHI ENERGY INDIA LIMITED

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description: The opportunity

We are seeking an experienced Service Sales Engineer for Gujarat, based in Ahmedabad. The role requires extensive travel across the state to engage with customers, develop strong relationships, and drive business opportunities across the Service portfolio.

How you’ll make an impact

Should demonstrate a strong commitment to serving customers and achieving high levels of customer satisfaction. Should possess robust knowledge of power generation electrical systems, transmission and distribution (T&D) markets, industrial and automobile sectors, as well as key customers within the Gujarat region. Should have proven experience in travelling to customer sites, including remote locations, and maintaining effective engagement with multiple site teams across power plants, transmission, industrial and automobile facilities. Should have experience in managing channel partners and supporting them along a clearly defined growth trajectory. Should genuinely value customer engagement and the development of long-term customer relationships.

Candidates with substantial experience in similar organizations and with comparable products will naturally have a competitive advantage. Should have successfully managed a minimum of 20 customers over the course of their career, with demonstrable experience in developing and expanding these customer relationships (specific examples will be beneficial during the interview).

Should exemplify Hitachi Energy's core values of safety and integrity, taking responsibility for one's actions while caring for colleagues, customers, and the broader business.

Your background

Bachelor's degree in engineering. 6-10 years of relevant professional experience. Willingness to travel 60-80% of the time for customer-facing engagements. Strong understanding of transmission and distribution (T&D), power generation, and industry customers, with particular focus on after-market services. Proven positive, solution-oriented approach to service-related challenges. Demonstrated strong commitment to customer satisfaction. Collaborative working style, with effective utilization of internal digital systems and standard processes. Practical application of digital tools and data to support customer interactions, service execution, and issue resolution. Currently based in the Western region, with proficiency in two or more local languages. Fluency in spoken and written English is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles- particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the global.