Service Executive

Beacon World; Ahmedabad District; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

Competitive salary

Travel allowance

Growth opportunities

Training and development support

Job summary

Beacon World is seeking a dedicated Service Executive based in Ahmedabad, Gujarat. The role involves handling installation, maintenance, and servicing of products, along with direct customer interaction.

The ideal candidate will have 1-3 years of experience, preferably in a related field. The position offers a competitive salary, travel allowance, and growth opportunities. This is a full-time, field-based role.

Qualifications

• 1-3 years of experience in service or a similar industry.
• Basic knowledge of RO (Reverse Osmosis) systems or related field preferred.
• Willingness to travel locally.

Responsibilities

• Install, service, and maintain products at customer locations.
• Diagnose and resolve technical issues promptly.
• Interact with customers to understand service requirements.
• Ensure timely completion of service requests.

Skills

Customer handling skills

Technical troubleshooting ability

Good communication skills

Education

12th or Diploma or Bachelor’s degree in a relevant field

Job description

About the Role

• We are looking for a dedicated Service Executive who is passionate about delivering excellent customer service and ensuring smooth installation, maintenance, and support.
• We are not just hiring a Service Executive. We want someone who can build trust with customers and ensure long‑term satisfaction through quality service.

Job Summary

• The Service Executive will be responsible for handling installation, servicing, and maintenance of products, along with resolving customer issues efficiently.
• This role involves regular field visits and direct interaction with customers.

Key Responsibilities

• Install, service, and maintain products at customer locations.
• Diagnose and resolve technical issues promptly.
• Interact with customers to understand service requirements.
• Provide guidance to customers on product usage and maintenance.
• Ensure timely completion of service requests.
• Maintain records of service activities and customer visits.
• Coordinate with internal teams for spare parts and support.
• Follow company service standards and safety guidelines.

Requirements

• 12th or Diploma or Bachelor’s degree in the relevant field (preferred).
• 1‑3 years of experience in service or a similar industry.
• Preference for candidates with the same industry background.
• Basic knowledge of RO (Reverse Osmosis) systems or related field preferred.
• Good communication and problem‑solving skills.
• Willingness to travel locally.

Preferred Skills

• Experience in installation and field service.
• Technical troubleshooting ability.
• Customer handling skills.
• Positive attitude and willingness to learn.

Compensation & Benefits

• Competitive salary.
• Travel allowance (if applicable).
• Growth opportunities.
• Training and development support.

Work Schedule

• Full‑time role.
• Field‑based with customer interaction.

How to Apply

If you enjoy solving technical problems, working in the field, and ensuring customer satisfaction, we encourage you to apply and grow with us.