Service Engineer/Sr. Service Engineer

Orbit Technologies; Lucknow, Vadodara; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

PF

ESI

Health Insurance

Accidental Insurance

Yearly Incentives

Job summary

Orbit Technologies in Lucknow, India, is seeking a Service Engineer to perform field servicing of analytical and laboratory instruments and oversee installations at customer sites. The role emphasizes driving customer satisfaction and generating service income.

Candidates should have a dip/engineering in Electronics/ECE/Instrumentation with 3+ years in customer support, and be willing to travel extensively to service clients across locations.

Qualifications

• Dip/Engineering in Electronics / ECE / Instrumentation with 3+ years of experience in customer support.
• Strong field servicing and installation exposure preferred.
• Willingness to travel and engage with customers in diverse locations.

Responsibilities

• Field servicing of Analytical/Lab/Scientific instruments.
• Installation of equipment at customer sites.
• Ensure customer satisfaction and after-sales support.
• Generate service and spares income for the company.

Skills

Field service

Customer support

Travel readiness

Education

Dip/Engineering in Electronics / ECE / Instrumentation

Job description

Roles & Responsibilities:

• Candidates will be responsible for field servicing of Analytical Instruments/ Lab Instruments/ Scientific Instruments.
• Responsible for Installation.
• Ensuring customer satisfaction
• Generating service and spares income.

Required Qualification:

• Education and Experience: The Service Engineer must have a Dip / Engineering in Electronics / ECE / Instrumentation with at least 3+ years of experience customer support.

Key Competencies

• Sincere, driven and hard working
• Good in verbal communication
• Should be willing to travel extensively

Preferred

Willing to travel.

Should have an experience in Servicing of Analytical Instruments/Laboratory Instruments/Scientific Instruments.

Benefits:

PF

ESI

Health Insurance

Accidental Insurance

Yearly Incentives