Service Engineer - Ludhiana

Arjo; Kolkata; On-site; INR 270,000 - 330,000; Full time

Job summary

Arjo in Kolkata is looking for a Service Technician to ensure optimal performance of medical equipment. The role includes installation, servicing, and maintenance while providing technical support to healthcare staff. Candidates should have a Diploma in Engineering or BE with relevant experience. Key responsibilities involve maintenance of patient handling systems and promoting maintenance contracts to support service. Arjo offers competitive CTC based on experience, estimated at around 3 LPA.

Qualifications

• 2-3 years experience for Diploma holders or 2 years for BE.
• Experience in installation and maintenance of medical equipment.

Responsibilities

• Install, service, and maintain medical equipment including patient handling systems.
• Perform preventive maintenance and troubleshoot equipment.
• Promote AMC/CMC contracts for ongoing service support.

Skills

Knowledge of basic testing tools and electronic components

Card or PCB repair skills

Knowledge of Microsoft Excel/Word and internet usage

Good communication skills

Education

Diploma in Engineering or BE

Job description

About Arjo

Arjo provides medical equipment and solutions for hospitals and elderly care markets, including pressure area care, patient handling, and diagnostic equipment. We are a market leader in medical equipment rentals and capital equipment sales, operating under ISO 13485 certified Quality Management System.

Employer

ArjoHuntleigh Healthcare India Pvt Ltd, a 100% subsidiary of Arjo AB Sweden operating in India for the last 25 years, employs over 200 people in 39 cities. The company deals with products in Pressure Injury Prevention, Venous Thromboembolism (VTE) Prevention, Medical Beds and Patient Handling, and Diagnostics segment with products like Patient Monitors, Fetal Monitors and Dopplers.

Role Purpose

Ensure optimal performance and reliability of medical equipment by delivering high-quality service, technical support, and maintenance solutions, while enhancing customer satisfaction and driving service revenue through AMC/CMC contracts.

Role Overview

The role involves installation, servicing, and maintenance of medical equipment across assigned accounts, along with providing technical and operational support to customers and channel partners. The incumbent will be responsible for troubleshooting, repairs, service documentation, and promoting annual maintenance contracts, while ensuring timely resolution of issues and adherence to quality and compliance standards.

Key Responsibilities

• Install, service, and maintain medical equipment including patient handling systems, beds, and hygiene solutions.
• Perform preventive maintenance and attend breakdown calls to ensure maximum equipment uptime.
• Diagnose and repair faults, including basic electronic, PCB, and component-level troubleshooting.
• Promote and drive AMC/CMC contracts to support recurring service revenue.
• Provide technical and operational support to hospital staff, caregivers, and channel partners.
• Ensure proper usage guidance to customers to support patient safety and caregiver efficiency.
• Maintain accurate service reports, documentation, and system updates.
• Coordinate with internal teams for spare parts, logistics, and escalations.
• Ensure compliance with safety, quality, and regulatory standards during all service activities.
• Travel within the assigned territory to support customer requirements.

Mandatory Skills

• Knowledge of basic testing tools and electronic components
• Card or PCB repair skills
• Knowledge of Microsoft Excel/Word and internet usage
• Good communication skills

Other Skills

Problem solving attitude, patience, and good customer management.

Qualifications & Experience

Diploma in Engineering (2-3 years) or BE with 2 years of experience.

CTC Offered

As per market standards based on experience or 3 LPA.

For More Information

Visit www.arjo.com