Service Engineer-Battery/Electric Vehicle/Material Handling Equipment

Acura Solutions; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Acura Solutions in Mumbai is seeking a hands-on Service Engineer with experience in lithium battery packs, MHE, EV systems or related electrical/electronic equipment. You will diagnose faults, perform preventive maintenance, replace faulty modules, and support customers at site or service centers.

The role requires strong troubleshooting skills, ability to interpret fault codes using CAN bus interfaces and diagnostic software, and coordination with internal teams to resolve complex issues while

Qualifications

• Hands-on service experience with lithium battery packs or related electronic equipment.
• Ability to diagnose faults and perform preventive maintenance on EV systems.
• Experience handling warranty claims and on-site customer support is a plus.

Responsibilities

• Diagnostics & Troubleshooting: diagnose faults and monitor battery parameters.
• Repairs & Maintenance: replace faulty modules, perform PM, and test after repairs.
• Customer & Warranty Support: provide on-site support and document findings.
• Tools & Technical Skills: use multimeters, CAN tools, and diagnostic software.

Skills

Diagnostics & Troubleshooting

Battery testing

CAN bus

Electrical troubleshooting

Field service

Root-cause analysis

Preventive maintenance

Customer support

Tools

Digital multimeter

P-CAN / PCAN tools

CAN bus diagnostic tools

Diagnostic software

Battery testing/diagnostic equipment

Job description

Job Purpose:

We are looking for a hands‑on Service Engineer with experience in lithium battery packs, material handling equipment (MHE), EV systems, or related electrical/electronic equipment.

The ideal candidate should have strong troubleshooting skills and practical experience in diagnosing battery/electrical issues, performing preventive maintenance, replacing faulty modules/components, and supporting customers at site or service centers.

Key Responsibilities:

Diagnostics & Troubleshooting

• Diagnose lithium battery pack and electrical system faults using appropriate diagnostic tools.
• Test and monitor individual cell voltages, battery parameters, and thermal behavior.
• Read and interpret error/fault codes using diagnostic software and CAN bus interfaces.
• Troubleshoot issues related to BMS, battery modules, wiring, connectors, sensors, and communication systems.
• Perform root-cause analysis and recommend corrective actions.

Repairs & Maintenance

• Replace faulty battery modules, components, connectors, sensors, and related parts.
• Carry out preventive maintenance and battery health checks.
• Perform inspection, testing, and functional checks after repairs.
• Support installation, commissioning, troubleshooting, and servicing at customer locations.
• Ensure service activities are completed according to company procedures and safety standards.

Customer & Warranty Support

• Provide on‑site technical support to customers across India.
• Diagnose warranty‑related failures and document findings.
• Coordinate and manage warranty claims, including failure reports and replacement requirements.
• Prepare service reports, troubleshooting records, and maintenance documentation.
• Coordinate with internal technical, quality, and engineering teams for complex issues.

Tools & Technical Skills

Hands‑on experience with:

• Digital multimeter
• P‑CAN / PCAN tools
• CAN bus diagnostic tools
• Diagnostic software
• Battery testing/diagnostic equipment
• Basic electrical and electronic troubleshooting

Knowledge of BMS, CAN communication, lithium‑ion batteries, battery modules, and battery pack architecture will be an advantage.