Service Engineer

Loadmate; Surat; On-site; INR 600,000 - 900,000; Full time

Job summary

Loadmate is seeking a field service engineer in Surat, Gujarat to troubleshoot and repair complex product issues, deliver on-site maintenance, and ensure peak performance for clients. You will train customers, analyze feedback, and collaborate with product teams to drive improvements.

This role involves client-facing responsibilities and travel to sites as needed. Join a dynamic team committed to delivering reliable product support and achieving high customer satisfaction in a fast-growing

Responsibilities

• Troubleshoot and repair complex technical issues with our products.
• Provide on-site support and maintenance services to ensure optimal product performance.
• Collaborate with cross-functional teams to identify and resolve customer complaints.
• Develop and implement effective solutions to improve customer satisfaction.
• Conduct regular training sessions to enhance knowledge of our products and services.
• Analyze data and feedback to identify areas for improvement in our products and services.

Job description

• Troubleshoot and repair complex technical issues with our products.
• Provide on-site support and maintenance services to ensure optimal product performance.
• Collaborate with cross-functional teams to identify and resolve customer complaints.
• Develop and implement effective solutions to improve customer satisfaction.
• Conduct regular training sessions to enhance the knowledge of our products and services.
• Analyze data and feedback to identify areas for improvement in our products and services.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.