Service Engineer

Createc Packing Solutions; Coimbatore District; Hybrid; INR 250,000 - 450,000; Full time

Job summary

Createc Packing Solutions is seeking a responsive field service technician to support packaging machinery and ensure minimal downtime for customers in Tamil Nadu. You will provide on-site installation, troubleshooting, and preventive maintenance to keep packaging lines running smoothly.

Travel to client sites will be required as part of service calls, with a focus on clear communication and timely resolution of issues.

Qualifications

• Basic knowledge of mechanical systems
• Basic knowledge of electrical systems
• Troubleshooting and problem-solving skills
• Willingness to travel for outdoor service assignments
• Good communication and customer-handling skills
• Ability to work independently and as part of a team

Responsibilities

• Attend breakdown service calls and troubleshoot packaging machines.
• Perform installation, maintenance, and repair of packaging machinery.
• Identify mechanical and electrical faults and provide effective solutions.
• Conduct preventive maintenance and machine performance checks.
• Travel to customer locations for on-site service requirements.
• Maintain service reports and communicate technical issues to the team.
• Ensure timely resolution of customer complaints and provide technical support.

Skills

Mechanical knowledge

Electrical knowledge

Troubleshooting

Travel readiness

Communication skills

Teamwork

Job description

Key Responsibilities

• Attend breakdown service calls and troubleshoot packaging machines.
• Perform installation, maintenance, and repair of packaging machinery.
• Identify mechanical and electrical faults and provide effective solutions.
• Conduct preventive maintenance and machine performance checks.
• Travel to customer locations for on-site service requirements.
• Maintain service reports and communicate technical issues to the team.
• Ensure timely resolution of customer complaints and provide technical support.

Required Skills

• Basic knowledge of mechanical and electrical systems.
• Troubleshooting and problem-solving skills.
• Willingness to travel for outdoor service assignments.
• Good communication and customer-handling skills.
• Ability to work independently and as part of a team.