Service Engineer

Atharv Consultants; Surat; On-site; INR 500,000 - 700,000; Full time

Job summary

Atharv Consultants in Surat, Gujarat seeks an experienced engineer for packaging machine servicing and troubleshooting, requiring 5–7 years in the packaging machine industry and a Diploma in Mechatronics Engineering.

You will handle customer visits and complaints, perform root-cause analysis, and prepare clear reports, with strong written and verbal communication to ensure timely service and client satisfaction. Knowledge of change parts and machine handling is essential.

Qualifications

• Diploma in Mechatronics Engineering required.
• 5–7 years' experience in packaging machine industry.

Responsibilities

• Handle packaging machine servicing and troubleshooting.
• Handle customer visits and complaints; ensure client satisfaction.
• Perform root-cause analysis and prepare reports.
• Maintain written and verbal communication with customers.

Skills

Packaging machine handling

Machine servicing

Change parts

Customer complaints

Root cause analysis

Report writing

Communication skills

Education

Diploma in Mechatronics Engineering

Job description

Key Skills

• Packaging Machine Handling
• Servicing & trouble shooting of machines
• Change Parts
• Handling customer complaints & customer visits
• Analytical Skills & Root Cause Analysis
• Report writing
• written & verbal communication.

Skills highlighted with ‘‘ are preferred keyskills

Education

UG: Diploma in Mechatronics Engineering

• Qualification - Diploma Mechanical Engineer.
• Experience - 5 to 7 years in Packaging Machine Industry.