Service Engineer

Damsun India Pvt. Ltd.; Punjab; On-site; INR 279,000 - 446,400; Full time

Job summary

Damsun India Pvt. Ltd. is seeking a skilled technician to install and service aluminum/uPVC doors and windows in Chandigarh. Responsibilities include supervision of installations and providing maintenance support for outdoor furniture.

The ideal candidate will have experience with sliding and casement systems, ensuring that all installations meet quality standards while addressing customer complaints and providing technical solutions on-site.

Qualifications

• Experience in installing and servicing aluminum/uPVC doors and windows.
• Knowledge of sliding, casement, and facade systems.
• Ability to handle customer complaints and provide technical solutions.

Responsibilities

• Install and service aluminum/uPVC doors and windows.
• Conduct installation supervision and site measurements.
• Provide service support for outdoor furniture products.

Job description

• Install and service aluminum/uPVC doors and windows, including sliding, casement, tilt-and-turn systems, and façade systems.
• Conduct installation supervision, site measurements, fittings, alignments, sealing, and hardware adjustments.
• Provide service support and maintenance for outdoor furniture products, ensuring structural integrity and finish quality.
• Handle customer complaints, service calls, and provide technical solutions at the site.
• Inspect installed products to ensure quality standards and rectify any defects or issues.
• Coordinate with fabrication, production, and project teams for material availability and technical clarifications.
• Maintain service reports, update service logs, and follow up with client’s post-resolution.
• Conduct preventive maintenance checks and educate clients on basic upkeep.
• Ensure tools, equipment, and spare parts are maintained and available as per project needs.