Service Engineer

ABB Limited; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

ABB Limited seeks an engineer in Bengaluru to support on-site electrical power management projects. You will engage with customers, perform field service tasks, and troubleshoot equipment ensuring quality and timely delivery.

You should have 2–4 years of experience, be fluent in English, and comfortable working on-site in the Bangalore region. This role emphasizes customer service and proactive problem-solving in a fast-paced energy environment.

Qualifications

• Immersed in engineering and commissioning of Electrical Power Management systems.
• 2–4 years of experience in engineering, commissioning, and technical support.
• Proficient with ABB protocols and power management software.
• Strong customer service mindset and problem-solving skills.

Responsibilities

• Work with on-site customers to identify opportunities to improve operations.
• Perform field service tasks, troubleshoot issues, and analyze data on-site or remotely.
• Prepare material lists and ensure parts and equipment availability and quality.
• Document problems and propose corrective actions to prevent recurrence.

Skills

Electrical Power Management

Field service

Customer service

English communication

On-site troubleshooting

Education

Electrical Engineering degree

Tools

IEC61850

Modbus

GOOSE

PCM600

IET600

MFM

Job description

This Position reports to: Senior Engineering Manager

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Your role and responsibilities

In this role, you will have the opportunity to support engineering activities in all types of project sizes and complexities, under the supervision of senior engineers. Each day, you will complete the tasks cost-effectively and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards. You will also showcase your expertise by collecting data and supporting production of the engineering design.

The work model for the role is: #LI - Onsite

This role contributes to Process Automation in the Energy division in the Bangalore, India region

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.

• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future

Qualifications for the role

• You are immersed in the engineering and commissioning of Electrical Power Management systems and the Oil, Gas, and Petrochemical market.

• You have 2-4 years of experience in engineering, commissioning, and technical support for Electrical Power Management systems.

• You are highly adept in CILMS, EDMS, ECS, IEC61850, SAS, Load shedding, Load sharing, PQ Control, Synchronization, ABB Control builder, GOOSE, PCM600, IET600, IED, MFM, Modbus, IEC103, Profibus protocols. CILMS, EDMS, ECS, IEC61850, SAS

• You are motivated by customer service and problem-solving, with a focus on delivering high-quality, timely solutions and ensuring customer satisfaction.

• Degree in Electrical Engineering with professional experience in Electrical Power Management.

• You are proficient in communicating in English and any other popular Indian languages.

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Implementing integrated solutions that automate, digitalize, and electrify industry, we connect our people and technology to help our customers adapt and succeed. With over 50 years of domain experience, we continue to innovate and reshape conventional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.