Service Desk Analyst

Digitide Solutions Limited; India; On-site; INR 250,000 - 380,000; Full time

Job summary

Digitide is seeking a Service Desk Analyst in India to provide first-line IT support, troubleshoot hardware and software issues, and assist end users with incident resolution.

The ideal candidate is a graduate with strong communication skills and a proactive approach to problem-solving, joining a global AI-led solutions provider focused on delivering reliable IT services to a diverse client base and collaborating with global teams to maintain smooth operation of the service desk.

Education

Graduate

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

Service Desk Analyst

Responsibilities

Service Desk Analyst

Qualifications

Graduate

Job Info

• Job Identification 257815