Service Delivery Project Manager

Jio-bp; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Jio is seeking a Service Delivery Project Manager in Mumbai to lead end-to-end technical solutions delivery and project management. You will oversee project scope, deliverables, and timelines, coordinating with customers and cross-functional teams to ensure successful execution.

The role requires 5–12 years of experience and BE/BTech with MBA preferred, working on-site in the Mumbai region.

Qualifications

• End-to-end delivery project management responsibilities.
• Ability to manage scope and deliverables per contract.
• Coordinate with customers, sales, and cross-functional teams.
• Monitor KPIs and SLAs; ensure compliance.

Responsibilities

• End-to-end Technical Solutions Delivery Project Management.
• Manage the delivery of complete project scope and committed deliverables as per the contract.
• Technical solution and services implementation per customer requirements (DLD/LLD).
• Manage project activities, risks and resources during the lifecycle.
• Regular monitoring and reporting of project progress to stakeholders.

Skills

Service Delivery

Project Management

Project Planning & Execution

Technical Delivery

Project Co-Ordinator

Project Delivery

Education

BE/BTech

MBA

Job description

About This Job

Jio

Location:

Mumbai Metropolitan Region, India

Work Mode:

On-site

Industry:

Telecommunications,Food and Beverage Services,IT System Data Services

Job Description

Jio is inviting application for the role Service Delivery Project Manager

Requirements

• Experience : 05-12 years
• Education : BE/BTech (MBA preferred)

Job Description

Responsible for end-to-end Technical Solutions Delivery Project Management

Manage the delivery of complete project scope and committed deliverables as per the contract

Technical solution and services Implementation as per customer requirements (DLD LLD)

Manage project activities, risks and resource requirements during the project lifecycle

Regular monitoring and reporting of the progress of projects to all the stakeholders internal and external

Review monitor project KPIs/SLAs as per the contract

Ensure SLA compliance in coordination with internal teams at Circles, NHQ, NOC and relevant external stake holders

Advise project changes and interventions to achieve project output in consultation with customer/sales/business/cross functional teams

Manage vendor relationships to ensure efficient service deliverables and RMA processing

Maintain close interface with customer and project stakeholders for smooth and timely execution of projects

Key Skill Sets:

Service DeliveryProject ManagementProject Planning & ExecutionTechnical Delivery ManagerProject Co-OrdinatorProject Delivery