Jio Centre Manager

HypTechie; Madurai District, Pune District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Reliance Jio is seeking a Centre Manager in India to lead overall sales operations, revenue generation, and channel development within the assigned territory. You will manage direct and retail sales, execute strategic sales plans, lead high-performing teams, and deliver exceptional customer experiences with full P&L ownership.

The role requires 8–15 years in sales/ops, strong leadership, and a graduate degree; an MBA is preferred.

Qualifications

• 8–15 years in sales and operations, with at least 10 years in telecom, FMCG, consumer tech, or digital sectors.
• Leadership roles such as Branch Manager, Circle Head, or Zonal Sales Manager preferred.
• Graduate is mandatory; MBA/Postgraduate preferred in Sales/Marketing/Business.
• Experience in Jio Centre operations, sales strategies, and channel development.

Responsibilities

• Lead and manage Jio Centre operations to meet KPIs—sales, acquisition, and profitability.
• Develop and execute regional sales strategies across Direct, Retail, and Channel Sales.
• Drive operational excellence, cost control, and productivity.
• Maintain compliance, administration, and daily Jio Centre functioning.
• Build partnerships with local authorities, vendors, and channel partners.
• Lead recruitment, training, and performance management of the sales workforce.
• Conduct market analysis, competition tracking, and territory management.
• Ensure customer satisfaction, retention, and service quality.
• Ensure stability and long-term growth of business operations.

Skills

Sales Ops

Channel Development

Retail & Direct Sales

P&L Management

Sales Leadership

Customer Acquisition

Negotiation

Analytical Thinking

Cross-functional Collab

Education

Graduate degree

MBA/PG in Sales/Marketing/Business

Job description

Locations: Pune, Madurai

Experience Level: Mid-Level (8 to 15 Years)

Department: Sales & Operations

Employment Type: Full-Time

Education: Graduate (any discipline); MBA/Postgraduate preferred

About Reliance Jio

Reliance Jio is India’s leading digital services provider, transforming the way the nation connects and communicates. With over 400 million users, Jio continues to revolutionize the telecom and digital landscape through innovation in connectivity, commerce, media, and services. Join our mission to empower every Indian digitally.

Role Overview

As a Jio Centre Manager, you will lead overall sales operations, revenue generation, and channel development within your assigned territory. You’ll be responsible for managing direct and retail sales, executing strategic sales plans, leading high-performing teams, and ensuring exceptional customer experiences. This is a leadership role with full P&L ownership and autonomy to drive business success.

Key Responsibilities

• Lead and manage Jio Centre operations to meet business KPIs – sales, customer acquisition, and profitability.
• Develop and execute regional sales strategies across Direct, Retail, and Channel Sales models.
• Drive operational excellence, cost control, and resource productivity.
• Maintain strong compliance, administration, and daily functioning of the Jio Centre.
• Build and sustain partnerships with local authorities, vendors, and channel partners.
• Lead recruitment, training, and performance management of the sales workforce.
• Conduct detailed market analysis, competition tracking, and territory management.
• Ensure strong focus on customer satisfaction, retention, and service quality.
• Ensure stability and continuity of business operations with a long‑term growth perspective.

Desired Candidate Profile

Experience:

8–15 years in sales and operations, with at least 10 years in telecom, FMCG, consumer tech, or digital sectors.

Prior experience in leadership roles such as Branch Manager, Circle Head, or Zonal Sales Manager preferred.

Education:

Graduate in any discipline (mandatory); MBA/Postgraduate in Sales/Marketing/Business preferred.

Key Skills:

• Sales Operations & Channel Development
• Retail and Direct Sales Strategy
• Profit & Loss (P&L) Management
• Sales Team Leadership & Training
• Customer Acquisition & Market Penetration
• Influencing, Negotiation & Relationship Management
• Analytical Thinking and Execution Excellence
• Cross-functional and Stakeholder Collaboration