Service Delivery Associate

Veerwal Getwork Services; Jamnagar, Rajkot; On-site; INR 400,000 - 600,000; Full time

Job summary

Veerwal Getwork Services is seeking a candidate to manage branch operations and enhance customer relationships in Jamnagar, Gujarat. You will generate leads for liabilities, assets and investment products and cross-sell fee-based products while ensuring audit and compliance.

The role involves processing transactions accurately, daily reconciliation, and timely resolution of customer requests. Strong interpersonal skills and attention to detail are essential for success.

Qualifications

• Experience in branch operations and transaction processing.
• Ability to generate leads for liabilities, assets and investment products.
• Cross-sell fee-based products while maintaining audit and compliance.

Responsibilities

• Error-free processing of transactions as per guidelines.
• Daily reconciliation of deliverables and inventories in custody.
• Resolution of all requests received during the day.

Skills

Branch operations

Lead generation

Customer relationship

Cross-selling

Job description

Role & responsibilities

Responsible for Branch Operations, enhance relationships of existing customers and generation of leads for liabilities, assets & investment products by providing product information also Cross sell Fee Based products to existing Customer and adherence to Audit & Compliance

• 1. Error free processing of all transactions as per guidelines in circulars / operations manual
• 2. Daily reconciliation of deliverables, inventories in custody
• 3. Resolution of all requests received during the day