Service Advisor

Rajkot Job Openings; Rajkot; On-site; INR 250,000 - 400,000; Full time

Job summary

Jai Ganesh Tata is seeking a Service Advisor for their workshop in Gujarat. You will be the main interface between customers and the technical team, greeting customers, understanding their vehicle concerns, and communicating repair estimates and timelines.

The role emphasizes upselling necessary services, maintaining professional standards, and keeping customers informed throughout the repair process. The ideal candidate will have experience as a Service Advisor in an auto dealership, strong

Qualifications

• Previous experience as a Service Advisor in an auto dealership.
• Strong communication and negotiation skills.
• Knowledge of vehicle repair processes and billing.
• Ability to work under pressure in a busy workshop.

Responsibilities

• Interface between customers and our technical team as the main point of contact.
• Greet customers and understand their vehicle concerns.
• Provide estimated repair costs and timelines to customers.
• Upsell necessary services and keep customers informed during the repair process.
• Maintain high professionalism and technical understanding of vehicles.

Skills

Experience as service advisor

Communication & negotiation

Vehicle repair knowledge

Work under pressure

Job description

As a Service Advisor at Jai Ganesh Tata, you will be the main interface between customers and our technical team. You will greet customers, understand their vehicle concerns, and provide estimated repair costs and timelines. Your role involves upselling necessary services and keeping the customer informed throughout the repair process. High professionalism and technical understanding of vehicles are essential to excel in this role.

• Previous experience as a Service Advisor in an auto dealership
• Strong communication and negotiation skills
• Knowledge of vehicle repair processes and billing
• Able to work under pressure in a busy workshop environment