Senior Transport Executive

JLL; Bengaluru; On-site; INR 420,000 - 540,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay & benefits

Job summary

JLL in Bangalore is seeking a Senior Transport Executive to manage transport operations, ensure timely vehicle deployment, and provide accurate information to employees. The role requires 2-3 years of experience in senior-level transport operations and graduation. Rotational shifts and six-day work weeks are part of the schedule.

The incumbent will monitor live trips, handle security and safety dashboards, and generate regular reports. Knowledge of Kannada/Hindi adds advantage.

Qualifications

• Graduation mandatory.
• 2-3 years in senior-level transport operations.
• Familiarity with technology tools used in operations.

Responsibilities

• Receive calls and provide information to employees.
• Reply to employee emails.
• Live tracking of trips (inbound/outbound).
• Maintain reports and ad-hoc requests.

Skills

Tech tools

Organizational skills

Attention to detail

English communication

Education

Graduation

Tools

CCTV monitoring

GPS tracking

MIS reporting

Job description

Job Location: Bangalore

Designation: Senior Transport Executive

Educational Qualification: Graduation Mandatory

Experience Required: 2-3 years in senior-level transport operations

Shift Timings: Rotational Shifts

Work Schedule: 6 Days/week

What This Job Involves

Delivery of Client Satisfaction

• Receiving calls and providing right information to the employee based on the query
• Replying to the mail as per the employees query
• Live tracking of trips (inbound/outbound)
• Accommodating Adhoc/unregister request and maintaining report
• Responding to the APP negative feedback by sending first mailer and follow up with closer
• Updates to client on incidents, accidents, traffic and delay communication
• Assist medical request on high priority
• Cross check on vehicle deployment, sequence, and timings
• Live track on CCTV footage and communicating the team if any issue
• Vehicle tracking for sanitization
• Ensuring vehicle reaching first point on time

Achieving Safety Aspects

• Tracking the Escort availability trips with female employee first pickup/last drop during night hours
• Monitoring the all the vehicles trip closure through technology tool
• Monitoring and action on the live security dash board alerts like Device not reachable, Employee GEO fence violation, vehicle over speeding, SOS alerts stoppage, single women travelling alone, Vehicle stoppage

Reporting and Documentation

• Consolidating the security dash board alerts with supporting documents (Mails and call log)
• Preparing call logs on daily basis and consolidating the report on monthly basis
• Preparing No show report and sharing it to employees on daily and weekly basis
• Preparing Adhoc report and sharing it to employees (Outbound)
• Sending OTA report to client on hourly basis
• Maintaining lost and found report and sending mails to employees with closer
• Maintaining employees issue tracker on daily basis
• Maintaining MIS device and APP issue tracker
• Maintaining Drivers RTO report
• Maintaining business/inter office/metro and suburban shuttle reports
• Maintaining drivers temperature thermal check report
• Logout trip closer reports
• Vehicles GPS panic alert report
• Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team

Putting best practices in place

Teamwork should also be one of your strongest points, as you'll work with a team to ensure that all performance targets set out in the KRA are being met.

Sound like you? To apply, you need to be:

• Technical hands - Knowledge and penchant for using technology tools in delivering day-to-day tasks
• Excellent Organization, Time Management & prioritizing skills
• Attention to detail
• Good communicator - Do you have a fluent of spoken and written English language? Can you communicate your colleagues, clients and vendors?

If you said yes to these, bring your ambition and explore our world of possibility.

Added advantage will be knowing Kannada, and Hindi

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.