Senior Techno Functional Analyst _Coupa

Biogen Capability Center India Private limited; Bengaluru; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Freshersworld in Bengaluru seeks a Techno-Functional Coupa Specialist to bridge IT and procurement. The role blends hands-on Coupa configuration with deep knowledge of procure-to-pay processes to optimize sourcing-to-pay workflows.

You will work with business users, IT and finance to design, test, and deploy improvements across the Coupa platform. The ideal candidate will be comfortable working independently with minimal supervision while collaborating with global stakeholders and contributing

Qualifications

• 4-7 years of experience in a techno-functional role supporting Coupa or similar S2P platforms (Coupa experience required).
• Strong hands-on experience with Coupa configuration, administration, enhancement delivery, and troubleshooting.
• Strong understanding of end-to-end Source-to-Pay processes, including requisitioning, approvals, POs, invoicing, payments, and supplier management.
• Proven ability to assess issues across system, data, and process, propose scalable solutions, and execute changes with minimal supervision.
• Technical skills including Coupa APIs (REST/SOAP), RQL or SQL-based reporting, ERP integrations, and iPaaS tools.
• Strong communication skills with the ability to explain technical concepts in business terms and provide clear status and risk updates.
• Bachelor’s degree in IT, Business, Supply Chain, Finance, or related field; Coupa or procurement certifications are a plus.

Responsibilities

• Own the delivery of Coupa enhancements and changes from requirements intake through design, configuration, testing, deployment, and post-go-live stabilization.
• Configure and design Coupa modules including P2P, Sourcing, Contracts, Supplier Risk & Management, and Analytics (as applicable).
• Design and maintain workflows, approval chains, updates for policy changes, tolerances, and user roles aligned to business and control requirements.
• Translate business needs into fit-for-purpose Coupa solutions, recommending options and tradeoffs that balance usability, compliance, and scalability.
• Partner with Procurement and Finance to assess current-state S2P processes, challenge inefficient practices, identify gaps, and deliver system-enabled improvements.
• Support and enhance integration between Coupa and boundary systems including ERP platforms (Oracle EBS or similar) using APIs, connectors, flat files, and iPaaS tools.
• Execute delivery with structure, including impact assessments, dependency awareness, risk identification, and release readiness.
• Participate in Coupa upgrades and quarterly releases, including configuration updates, end-to-end testing, and UAT coordination.
• Develop documentation, standards, and best practices to support adoption, consistency, and platform maturity.
• Leverage standard enterprise delivery and governance practices to support prioritization and scoping to ensure outcomes are achieved and transparency to processes.
• Monitor recurring issues, trends, and system health metrics; proactively recommend permanent fixes or preventive improvements.
• Support audit and compliance requirements by validating controls, configurations, and transaction integrity.

Skills

Coupa configuration

S2P knowledge

API integration (REST/SOAP)

SQL/RQL reporting

Stakeholder communication

Documentation

Education

Bachelor's degree in IT, Business, Supply Chain, Finance or related field

Coupa certification (preferred)

Tools

Coupa APIs

ERP integrations (Oracle EBS)

iPaaS tools

SQL databases

Job description

Job Title: Techno-Functional Coupa Specialist

Job Description

This mid-level position combines technical proficiency in Coupa configuration, integrations,and troubleshooting with deep functional expertise in procurement processes. The roleserves as a key partner to business users, IT teams, and procurement stakeholders, drivingsystem optimizations, enabling efficient sourcing-to-pay workflows, providing advancedsupport as needed. The Coupa Specialist configures and continuously improves the Coupaplatform across end-to-end Source to Pay (S2P) processes. The role requires the ability towork independently with minimal supervision while collaborating closely with globalbusiness and IT stakeholders. This role combines hands on technical configuration andsystem design with strong business process understanding across Procurement and Finance.

Key Responsibilities (Configuration, Delivery & Improvement)

• Own the delivery of Coupa enhancements and changes from requirements intakethrough design, configuration, testing, deployment, and postgolive stabilization.
• Configure and design Coupa modules including P2P, Sourcing, Contracts, SupplierRisk & Management, and Analytics (as applicable).
• Design and maintain workflows, approval chains, updates for policy changes,tolerances, and user roles aligned to business and control requirements.
• Translate business needs into fitforpurpose Coupa solutions, recommending optionsand tradeoffs that balance usability, compliance, and scalability.
• Partner with Procurement and Finance to assess currentstate S2P processes,challenge inefficient practices, identify gaps, and deliver systemenabledimprovements.
• Support and enhance integration between Coupa and boundary systems includingERP platforms (Oracle EBS or similar) using APIs, connectors, flat files, and iPaaStools.
• Execute delivery with structure, including impact assessments, dependencyawareness, risk identification, and release readiness.
• Participate in Coupa upgrades and quarterly releases, including configurationupdates, endtoend testing, and UAT coordination.
• Develop documentation, standards, and best practices to support adoption,consistency, and platform maturity.
• Leverage standard enterprise delivery and governance practices to support appropriateprioritization and scoping to ensure outcomes are achieved and transparency toprocesses
• Monitor recurring issues, trends, and system health metrics; proactively recommendpermanent fixes or preventive improvements.
• Support audit and compliance requirements by validating controls, configurations,and transaction integrity.

Key Qualifications and Skills

• 4- 7 years of experience in a technofunctional role supporting Coupa or similar S2Pplatforms (Coupa experience required).
• Strong handson experience with Coupa configuration, administration, enhancementdelivery, and troubleshooting.
• Strong understanding of endtoend SourcetoPay processes, including requisitioning,approvals, POs, invoicing, payments, and supplier management.
• Proven ability to assess issues across system, data, and process, propose scalablesolutions, and execute changes with minimal supervision.
• Technical skills including Coupa APIs (REST/SOAP), RQL or SQLbased reporting, ERPintegrations, and iPaaS tools.
• Strong communication skills with the ability to explain technical concepts in businessterms and provide clear status and risk updates.
• Bachelor’s degree in IT, Business, Supply Chain, Finance, or related field; Coupa orprocurement certifications are a plus.