Senior Technical Support Engineer

Visara Human Capital Services; Bengaluru; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Visara Human Capital Services is seeking a Sr. Engineer Technical Support (Remote I/O & Controls) in Bangalore. The role requires 5+ years in Industrial Automation and hands-on PLC programming, remote I/O, and networking expertise.

You will troubleshoot, commission and support automation systems for global customers, with strong English communication and the ability to work with multiple PLC brands. The position demands a B.E./M.E./M.Tech in Mechatronics or Electrical Engineering and a

Qualifications

• 5+ years in Industrial Automation / Controls
• Hands-on PLC programming and troubleshooting
• Experience with Remote I/O / Distributed I/O
• Industrial communication and networking experience
• Excellent English communication skills
• Experience with commissioning and customer support
• PF account mandatory
• Official notice period: 30 days

Responsibilities

• Provide technical support for PLCs, Remote I/O, valve terminals and automation systems.
• Troubleshoot PLC, I/O, communication and network issues remotely and onsite.
• Handle commissioning, validation, integration and troubleshooting of automation systems.
• Work with PROFINET, EtherCAT and EtherNet/IP networks.
• Program and troubleshoot PLCs from Siemens, Rockwell/Allen-Bradley, Mitsubishi or Omron.
• Prepare technical documentation and conduct technical training when required.
• Collaborate with global/multicultural teams on automation issues.

Skills

PLC Programming

Troubleshooting

Remote IO

Industrial Networking

English Communication

Commissioning

On-site Support

Education

B.E./M.E./M.Tech in Mechatronics or Electrical

Tools

Siemens PLCs

Rockwell/Allen-Bradley

Mitsubishi

Omron

Job description

Sr. Engineer Technical Support

Job Title: Sr. Engineer Technical Support | Remote I/O & Controls

Location: Bangalore

Experience: 5+ Years

Qualification: B.E./M.E./M.Tech Mechatronics / Electrical Engineering

Notice Period: 30 Days

Job Description

We are looking for an experienced Technical Support / Automation Engineer with strong hands‑on expertise in PLC programming, industrial automation, Remote I/O and industrial networking.

Key Responsibilities:

• Provide technical support for PLC, Remote I/O, valve terminals and automation systems.
• Troubleshoot PLC, I/O, communication and network‑related issues remotely and at site.
• Handle commissioning, validation, integration and troubleshooting of automation systems.
• Work with industrial Ethernet protocols such as PROFINET, EtherCAT and EtherNet/IP.
• Program and troubleshoot PLCs from Siemens, Rockwell/Allen‑Bradley, Mitsubishi or Omron.
• Support customers/OEMs and provide technical guidance for automation solutions.
• Prepare technical documentation and conduct technical training when required.
• Work with global/multicultural teams on automation‑related technical issues.

Mandatory Skills

• 5+ years of experience in Industrial Automation / Controls
• Strong hands‑on PLC Programming & Troubleshooting
• Experience with Remote I/O / Distributed I/O
• Industrial communication/networking experience
• Strong English communication skills
• Hands‑on experience in commissioning and customer technical support
• PF account mandatory
• Official notice period: 30 days only

Preferred:

Experience with Festo electric/pneumatic automation products, PLCs, valve terminals and Remote I/O systems.