Senior Technical Services Coordinator

ESB-Jones Lang LaSalle Property Consultants (India) Pvt Ltd); Hyderabad; On-site; INR 600,000 - 850,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Hyderabad is seeking a Sr. Technical Services Coordinator for Integrated Facilities Management.

You will lead onsite technical operations, coordinate with landlords, vendors and client teams, and ensure adherence to safety standards while supporting procurement and energy management initiatives. The role requires a degree in Engineering/Technical Services and 2–3 years of relevant experience, with strong communication, problem-solving and crisis-management skills.

Qualifications

• Degree or qualification in Engineering/Technical Services, plus 2–3 years relevant experience.
• Experience with energy management, risk management or related fields is a plus.
• Knowledge of health and safety requirements and vendor management.

Responsibilities

• Monitor day-to-day technical operations and ensure site procedures are followed.
• Coordinate with landlords and vendors for compliance and service delivery.
• Prepare health and safety floor registers and respond to emergency calls.
• Support procurement activities and energy management opportunities.

Skills

Facility operations

Energy management

Risk management

Vendor management

Health and safety

Emergency/crisis management

Communication

Team player

Project initiation

Education

Engineering / Technical Services degree

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Sr. Technical services Coordinator Integrated Facilities Management – Leading Global Technology company (India) Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves:

Providing onsite support. You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You’ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry.
• Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management.
• Coordinate with vendor staff & staff on site to ensure the smooth operation.
• Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis.
• Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.
• Support the asst manager- technical in identifying energy management, saving opportunities, risk management.

Client/Stakeholder Management

• Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service.
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
• Proactively understand the customers/ employees needs and act on them before being requested.

Finance Management

• Accurate billing and invoicing.
• Adherence to the monthly forecast.
• Invoice management.

Procurement & Vendor Management

• Work on getting quotations as per site need.
• Sharing indents for monthly material supply.
• Zero stock out of situation.

Other Key Activities

• Participate in emergency evacuation procedures including crisis management and business continuity.
• Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.
• Energy management, saving opportunities, risk management & engineering systems audits.
• Preparing floor register for Health and Safety Issues for client.
• 24/7 emergency call support and site attendance is require.
• Meeting the clients’ facilities needs.

You’ll be responsible for working closely with clients and suppliers onsite to identify the facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time. You’ll also lend the team a handy support including any basic duties required by the building , driving consistent improvements in implementation and service delivery.

Making everyone safe and risk‑free

In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. Attention to detail combined with high level analytical skills are vital for success in this role, you’ll need to make qualitative and quantitative decisions along with expectations to carry out procedures always. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.

Requirements

• Enthusiastic and Evolving.
• Do you have prior experience in energy management, saving opportunities, risk management or other related fields?
• Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management?
• A degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage.
• You are knowledgeable in various Technical systems.
• Team player.
• Proven track record of flawless Project Initiation and execution, all while following company standards and procedures.
• Excellent communicator who always faces customers with a smile , even when times get rough occasionally.
• Willing to address conflicts and manage priorities effectively.
• Willing to listen to people in order to apply your expertise and create maximum positive impact.

What we can do for you

We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location

On-site –Hyderabad, TS

Schedule

Scheduled Weekly Hours: 48

Job Tags

Facility Operations, Legal Compliance

Company brand and EEO

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Company information

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is a leading global provider of real estate and investment management services. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.