Senior Technical Service Engineer

MacDermid Alpha Electronics Solutions; Firozabad; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

MacDermid Alpha Electronics Solutions, a leader in electronic materials, seeks an experiencedTechnical Services professional to deliver pre- and post-sales technical support. You will assist applicators, optimize XtraForm processes, and troubleshoot customer issues at site, with responsibilities spanning project support and product development.

With 10+ years of experience and strong electronics process know-how, you will contribute to innovative solutions across automotive, consumer electronics

Qualifications

• Associate's degree (A. A.) or equivalent from two-year college or technical school.
• More than 10 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read safety rules, operating and maintenance instructions, and to write routine reports.
• Ability to interpret mathematical concepts and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Responsibilities

• Outside technical supporting.
• Provide profession technology and solution to support applicator’s production lines.
• Technical support to applicators, help them set up/optimize production line that apply to XtraForm process, including but not limited to process parameter recommendation, equipment and etc.
• Troubleshooting supports on the customer issues.
• To support projects with drawing feasibility risk assessment.
• Internal technical supporting.
• Understanding products performances, process window and limitation by using GDAC equipments, include existing products and FIM process but not limitied.
• New products & technology developing and application implement.
• Support UK R&D and product team on new products field trial.
• Support customers on new products application.

Skills

Technical support

Customer service

Electronics

Instrumentation

Education

Associate's degree

Tools

GDAC equipment

XtraForm process

Process parameter tuning

Job description

Business Unit: MAES

Division: Film & Smart Surface Solutions

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise:

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic materials.

Our Expertise:

• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability.

We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Who are we looking for?

Responsible for providing technical services both pre-sales and after sales, troubleshooting supports at customer site.

What will you be doing?

• Outside technical supporting
• Provide profession technology and solution to support applicator’s production lines.
• Technical support to applicators, help them set up/ optimize production line that apply to XtraForm process, including but not limited to process parameter recommendation, equipment and etc.
• Troubleshooting supports on the customer issues.
• To support projects with drawing feasibility risk assessment.
• Internal technical supporting .
• Understanding products performances, process window and limitation by using GDAC equipments, include exsiting products and FIM process but not limitied
• New products & technology developing and application implement
• Support UK R&D and product team on new products fied trail.
• Suport cusomers on new products application.

Who are You?

• Associate's degree (A. A.) or equivalent from two-year college or technical school.
• More than 10 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

We understand that not all candidates may meet the requirements listed above.If you believe you have the knowledge and experience necessary to excel in this role,

What competencies will you need?

Provide profession technical support to customers to support sales team to win projects and growing sales.

We are Offering...

As part of the MAES Team, you will have ...

• Opportunities for career growth, competitvie compensation (competivite base salary and performance related bonus plan) and benefits packages (health, commercial insurance, PTO/Hoilidays, and so on).
• Innovated work enviornment where you will be part of a dynamic and collaborative team.
• Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state, and local laws.