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Scope & Requirements: Define and manage project scope, requirements, and artifacts. Serve as primary client contact ensuring alignment on deliverables.
Project Mgmt: Lead lifecycle, timelines, budgets, and quality. Monitor deliverables and resource allocation for on-time completion.
Process Mapping: Analyze processes; develop system architecture, swim lanes, and mappings. Define KPIs/personas. Manage API docs, client sign-offs, and UI/UX translation.
Task Mgmt: Prioritize builds and issues. Oversee testing, RCA, and ticketing systems.
Reporting: Break down tasks, assign owners, set ETAs. Distribute daily/weekly MIS reports. Lead client cadence reviews and MoM.