Senior System Administrator

IN553 Guidehouse India Pvt Ltd; Chennai District; Hybrid; INR 2,800,000 - 5,200,000; Full time

Job summary

Guidehouse India Pvt Ltd is seeking a Senior Systems Administrator with 10+ years of IT experience to lead security, infrastructure planning, and hybrid cloud operations in a Chennai-based environment.

The role involves administering security practices, maintaining PCI data privacy controls, collaborating with the Infrastructure team, and providing end-user support using Jira Service Management and GoTo-Logme in a dynamic setting.

Qualifications

• Senior Systems Administrator with 10+ years of IT experience.
• Experience in systems planning and network infrastructure management.
• Knowledge of data privacy practices for PCI compliance.
• Excellent written, oral, and interpersonal communication skills.
• Ability to learn new systems and deploy as required by business.

Responsibilities

• Provide administration, implementation and maintenance of security best practices following SOC guidance.
• Collaborate with Infrastructure to ensure reliable operation of software and hardware systems.
• Ensure system connectivity of all servers, shared software, and other applications.
• Manage resources in a hybrid environment with on-prem servers and Azure cloud (Windows Server 2016–2022).
• Troubleshoot LAN/WAN connectivity with Cisco, HP, Palo Alto equipment.
• Coordinate and perform in-depth tests for modified/new systems.
• Provide orientation and training to end users for modified/new systems.
• Provide local and remote user support using Jira Service Management and GoTo-Logme.

Skills

Security principles

Network infrastructure

PCI compliance knowledge

Communication skills

Learning agility

Teamwork

Analytical thinking

Customer service orientation

Tools

Jira Service Management

GoTo-Logme

Azure

Windows Server

Job description

Job Family: IT Architecture/Cloud (India) Travel Required: Up to 10% Clearance Required: None

What You Will Do:

• Provide administration, implementation and maintenance of security best practices following recommendation from our SOC team for all technology systems used in the organization
• Collaborate with Infrastructure team to ensure smooth and reliable operation of software and hardware systems for fulfilling business objectives and processes
• Ensure system connectivity of all servers, shared software, and other applications
• Manage and support all resources in a hybrid environment consisting of servers on-prem and on azure cloud with a mix of Windows Server 2016 – 2022 operating systems
• Troubleshoot network connectivity in a LAN/WAN environment consisting of different network equipment (Cisco, HP, Palo Alto)
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
• Provide orientation and training to end users for all modified and new systems
• Provide local and remote user support using Jira Service Management helpdesk system and GoTo-Logme in for remote administration

What You Will Need:

• Senior Systems Administrator with 10+ years of experience in the Information Technology field
• Proven experience with systems planning, security principles, and general Network infrastructure management best practices
• Knowledge of applicable data privacy practices for PCI compliance
• Excellent written, oral, and interpersonal communication skills
• Ability to learn new systems, plan and deploy as required by business
• Ability to communicate ideas in both technical and user-friendly language
• Highly self-motivated and directed, with keen attention to detail
• Proven analytical and creative problem-solving abilities
• Able to prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment

What Would Be Nice To Have:

• DUO Multifactor Authentication (MFA)
• Zscaler Zero Trust (ZPA, ZIA)
• Splunk Sentinel One Endpoint Protection
• Illumio Network Segmentation
• Public Key Infrastructure (PKI) SSL Certificate Lifecycle Management
• Microsoft 365 Administration & Security Best Practices
• Microsoft Remote Desktop Services (RDS)
• Microsoft Security Patch Management
• Linux Operating System Bind DNS
• VMware or Similar Virtualization Platforms DNS (Bind)
• ManageEngine AD Audit

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com