Senior Support Analyst, FIX connectivity, Information Technology

CLSA; Pune District; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

CLSA in Pune invites a Support Analyst to join the Global FIX connectivity team. You will handle FIX connectivity requests, participate in daily trading desk support across High Touch, Low Touch cash equities, SWAP, and F&O desks.

You will drive FIX testing and certifications for clients, vendors, and brokers, collaborate with infra and regional FIX teams, and maintain robust FIX network relationships to ensure smooth trading operations in a high-pressure environment.

Qualifications

• 6–8 years experience with 3–5 years in FIX technology.
• Experience with Cameron FIX or Appia or other FIX engines.
• Strong knowledge of Cash Equity DMA/DSA, Agency and Program FIX.
• Knowledge of SWAP, Future & Options in FIX environments.
• Experience in Broker/Dealer environments (3–5 years).
• Understanding of Asian market exchange rules (HK/China/JP/KR/SG/TW/AU/IN/ID).
• Familiarity with Order Management Systems and Front End systems (e.g., Fidessa, Bloomberg).
• Experience with FIX testing and monitoring tools (VeriFIX, Kibana, Grafana).

Responsibilities

• Handle daily trading operations desk support for High Touch & Low Touch cash equities, SWAP desk and F&O desk.
• Coordinate FIX connectivity testing and certifications for clients, vendors, brokers and exchanges.
• Collaborate with infra teams to set up connectivity between external parties and the firm.
• Maintain FIX network relationships and support regional FIX teams.
• Engage with regional FIX teams in Hong Kong, New York, London, Tokyo, Sydney and Pune.

Skills

Self-starter

Communication with vendors & traders

FIX knowledge

Tools

VeriFIX

Kibana

Grafana

Logstash

ElasticSearch

ITRS

SNOW

Bloomberg

ITG

Fidessa

Flextrade

Job description

Key Areas of Responsibilities

• Support Analyst will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges.
• The duties include daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
• The duties also include FIX testing & certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.
• The person should be able to understand & work with infra teams to setup connectivity between external parties and with the firm and able to maintain FIX network relationship.
• Support analyst will be working closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London and Sydney.

Requirements

• 6 – 8 years experience with 3 minimum of 3 - 5 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding
• Proven experience in Cameron FIX or Appia or other FIX engines
• Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment
• Excellent knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment
• 3-5 years of experience in a Broker / Dealer environment
• Good knowledge of exchange rules of Asian markets (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID)
• Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like China Connect, Korea, Taiwan and India
• Good understanding of Order Management Systems like Fidessa, Flextrade etc
• Good understanding of Front end systems like Bloomberg, ITG etc
• Good exposure in FIX testing tools like VeriFIX
• Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
• Good exposure in change & incident management tools like SNOW
• Must be self-starter and be able to work independently
• Willing to undertake other Trade Support functions
• Ready to work in Trading floor (high pressure environment)
• Excellent communications skills and the ability to interact with Vendors and Traders
• FIX development skills (not mandatory but good to have)
• Rollout FIX projects individually
• Knowledge of SRE will be added advantage

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