Senior Style Associate - Nexus Mall - Hyderabad

Kushals Fashion Jewellery; Hyderabad; On-site; INR 150,000 - 230,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Hyderabad, India, seeks a frontline retail associate to understand customer needs and recommend jewelry pieces. You will handle queries, demonstrate product knowledge, and support store sales targets while staying updated on new collections and promotions.

You will adapt to shift timings, assist with deliveries, online orders, stock replenishment, and visual merchandising, ensuring a clean, presentable store and compliant operations.

Qualifications

• Retail experience of 2+ years or graduates with 2 years of retail exposure.
• Proven track record of exceeding sales targets.
• Experience in customer service and building customer relationships.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales targets

Communication

Team mentoring

Visual merchandising

Cash handling

MS Office

Education

Higher Secondary Certificate

Graduate (any field)

Tools

POS systems

Microsoft Office

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalatE complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalatE complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years

of experience in retail.

• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and

building strong customer relationships

• Experience in mentoring team members
• Experience in handling cash transactions and inventory

management

• Proficient in POS systems and other relevant retail

technologies

• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF