Senior Style Associate - Kompalli - Hyderabad

Kushals Fashion Jewellery; Rangareddy; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

PF

ESI

Job summary

Kushals Fashion Jewellery is seeking a retail sales associate to greet customers, understand needs, and recommend jewellery pieces. You will handle queries, showcase product knowledge, and help drive store sales while maintaining visual merchandising standards.

You will also support operations like deliveries, online orders, stock replenishment, and cash handling, while mentoring junior staff and ensuring excellent customer service.

Qualifications

• 2 years of retail experience
• Age between 21 and 34
• Basic computer skills and MS Office
• Proven track record of exceeding sales targets
• Experience in customer service and relationship building
• Experience mentoring team members
• Experience handling cash and inventory
• Proficient in POS systems
• Knowledge of visual merchandising
• Positive attitude and grooming standards
• Flexible to varied shifts

Responsibilities

• Understand customer needs and recommend suitable jewellery pieces.
• Handle customer queries and escalate complex issues.
• Demonstrate strong product knowledge and benefits.
• Communicate product value and help meet store targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities.
• Support store operations: deliveries, online orders, packaging.
• Assist with stock replenishment and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies and theft-prevention protocols.
• Work collaboratively with the team for smooth operations.
• Show sensitivity addressing customer concerns and use good judgment.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

POS systems

Visual merchandising

MS Office

Tools

MS Excel

Job description

Job Description:

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and the theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• PF
• ESI