Senior Style Associate - Dwarakanagar - Vizag

Kushals Fashion Jewellery; Visakhapatnam; On-site; INR 167,000 - 234,000; Full time

Benefits offered by this job

ESI

PF

Job summary

Kushals Fashion Jewellery in Visakhapatnam is seeking a Retail Sales Associate to understand customer needs and recommend pieces, handle queries, and contribute to store targets.

Role requires strong product knowledge, excellent customer service, and ability to work varied shifts while maintaining store presentation and SOP adherence.

Qualifications

• Min HSC or Graduate with 2 years retail experience
• Must be between 20 and 35 years old
• Basic computer skills and MS Office
• Proven track record of exceeding sales targets
• Exceptional customer service and relationship building
• Experience mentoring team members
• Experience handling cash and inventory management
• Proficient in POS systems and retail technologies
• Knowledge of visual merchandising principles
• Positive attitude with grooming standards
• Flexibility to work varied shifts

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces
• Handle customer queries and escalate complex issues
• Demonstrate strong product knowledge and benefits
• Communicate product value and support store sales targets
• Stay updated on new collections and promotions
• Adapt to shift timings and transfers within the cluster
• Maintain punctuality and take additional responsibilities
• Support store operations: deliveries, online orders, packaging, stock replenishment
• Ensure the store is clean, presentable, and visually appealing
• Follow SOPs, policies and theft-prevention protocols
• Work collaboratively with the team for smooth operations
• Address customer concerns with sensitivity and good judgment

Skills

Retail experience

Customer service

Sales targets

Mentoring team

Cash handling

POS systems

Visual merchandising

Team collaboration

Adaptability

MS Office

Education

HSC / Graduate

Tools

POS systems

Retail tech

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• ESI
• PF