Senior Specialist - HR

R1 RCM Global Private Limited; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

R1 RCM India is seeking a Senior Specialist - HR to join the US-HR TA team to manage onboarding for candidates, partner with clients and internal stakeholders, and ensure a smooth process. Strong collaboration, organization, and effective communication are essential.

The role reports to the US-HR TA team, requires 5–8 years total experience with 3+ years in US HR operations, and expects flexibility to work US CST hours.

Qualifications

• Bachelor's degree or equivalent, 5–8 years of total experience with at least 3 years in US HR operations.
• Excellent verbal and written communication skills.
• Ability to work under pressure, meet tight deadlines, manage competing priorities and high activity.
• Intermediate competency in Microsoft Office (Excel, PowerPoint, Outlook, Word).
• Willingness to work US CST hours; experience leading a small team preferred.

Responsibilities

• Manage pre-screening requirements for permanent/contingent hires, including background checks, drug screens, and occupational health.
• Deliver superior new hire onboarding experience with high-quality customer service.
• Collaborate with Talent Acquisition operations to support onboarding processes and compliance.
• Identify and resolve issues promptly; balance candidate experience with compliance.
• Coordinate cross-functionally with HR, IT and other departments as needed.

Job description

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare simpler' and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Job Summary

The R1 US-HR TA team is seeking a Senior Specialist - HR to join our team who will serve as the liaison for candidates going through the onboarding/hiring process. Primary responsibilities include partnering closely with the regular or temp candidate as they navigate a complex onboarding process, building relationships with our clients, suppliers and internal stake holders to ensure an efficient experience and monitoring the process to ensure inefficiencies are escalated. To succeed in this role, the Senior Specialist - HR will need strong collaboration, organization skills, and the ability to communicate effectively.

Responsibilities

• Manage the pre-screening requirements for permanent/contingent hires including Background Check, Drug Screen and Occupational Health.
• Delivering a superior new hire experience by providing a high level of customer services and maintaining quality throughout the pre-employment onboarding process.
• Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
• Closely work with Talent Acquisition operations team to support TA operations processes such as background checks, drug screen and occupational health etc.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
• Takes independent actions; Asks for and offers help when needed.
• Ability to balance compliance with candidate experience.
• Interact cross functionally across Internal Stakeholders such as other HR functions, Information Technology, and other various departments.
• Performs other related duties as required or assigned.

Requirements

• Bachelor's degree or equivalent 5-8 Years of overall experience with 3 + years in US HR Operations support model
• Excellent communication skills, both verbal and written
• Ability to Work comfortably under pressure, meet tight deadlines, manage competing priorities, and keep up with a high volume of activity.
• Intermediate competency in Microsoft applications including Excel, PowerPoint, Outlook and Word.
• The incumbent must remain flexible to work as per US hours [CST time zone].
• Experience of leading a small team will be preferred.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com

Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value.

To learn more, visit: https://www.r1rcm.com.