Lead Analyst/Assistant Operations Manager

R1 RCM Global Private Limited; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

R1 RCM Global Private Limited in Hyderabad seeks a Lead Analyst (MT) to manage an AR follow-up team as a front-line manager and meet KRAs. You will guide daily operations, review performance, and ensure training and compliance across the team.

The role requires 4+ years of experience in revenue cycle management, strong knowledge of AR queues, payor rejections and denials, and excellent analytical, communication, and coaching skills. MS Excel proficiency is essential.

Qualifications

• Experience in RCM Operations (4+ years)
• Knowledge of AR queues, payor rejections and denials
• Strong analytical and problem-solving skills
• Excellent communication and coaching abilities
• Proficient in MS Excel

Responsibilities

• Assign work to team members
• Prepare daily performance reports
• Provide operational training and ensure compliance
• Ensure timely delivery of projects and tasks
• Control absenteeism and attrition
• Drive productive work culture meeting productivity and quality standards

Skills

AR denials knowledge

Analytical thinking

Communication skills

Coaching skills

Excel proficiency

Tools

MS Excel

Job description

Who we are

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Designation: MT (Lead Analyst)

Role Objective: Manage AR follow up team as a front-line Manager and be responsible for meeting the team KRA's

Essential Duties and Responsibilities

• Work assignment to team members
• Prepare daily reports on team performance
• Responsible for operational training and compliance of the assigned team
• Ensure timely delivery of assigned projects and tasks
• Control absenteeism and attrition within organization goals.
• Drive qualitative work culture, also ensure to meet the team productivity and quality standards defined for the process.

Certification

NA

Skill Set

• Candidate should have strong knowledge of AR queues on including payor rejections and denials
• Should have analytical skills & exhibit clear thinking/reasoning.
• Should be able to comprehend & well-articulated to present his/her thought process well.
• Should have excellent feedback and coaching skills.
• Excellent communication and interpersonal skills.
• Should possess good MS Excel skills
• Should have problem identification and solution-based approach

Pre-requisite

• Should have overall 4+ years of experience in RCM Operations
• Should have good healthcare knowledge.
• Should have analytical skills & exhibit clear thinking/reasoning.
• Should be able to comprehend & well-articulated to present his/her thought process well.
• Should have excellent feedback and coaching skills.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com

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R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.