Program Manager - HR

R1 RCM Global Private Limited; Sector 10; On-site; INR 900,000 - 1,350,000; Full time

Job summary

R1 RCM India is seeking a Program Manager (Talent Acquisition) to lead volume hiring and oversee recruiting teams. The role focuses on updating procedures, improving time-to-fill metrics, and strengthening the employer brand to attract top talent.

As part of a fast-growing healthcare services group, you will collaborate with department managers, drive sourcing innovations, and ensure compliance with labor regulations while delivering a superior candidate experience.

Qualifications

• Minimum 5 years of experience in volume hiring and people management.
• Design and update recruiting procedures; onboard processes.
• Supervise the recruiting team and report on performance.
• Track metrics like time-to-hire and cost-per-hire; implement sourcing methods.
• Advise hiring managers on interviewing techniques and employer branding.
• Coordinate with managers to forecast hiring needs; stay updated on labor laws.

Responsibilities

• Oversee end-to-end recruitment for volume hiring and leadership roles.
• Update and design new recruiting procedures and onboarding processes.
• Supervise the recruiting team and report on its performance.
• Track recruiting metrics (time-to-hire, cost-per-hire) and optimize.
• Explore new sourcing methods including social recruiting and Boolean searches.
• Review recruitment software and recommend best options for needs.
• Engage with hiring managers on interview techniques and branding.

Skills

Volume hiring

People management

Recruiting procedures

Sourcing methods

Interview techniques

Employer branding

Forecast hiring needs

Labor legislation awareness

Stakeholder management

Education

Graduate in any discipline

Tools

Applicant Tracking Systems

HR databases

MS Word

MS Excel

MS PowerPoint

Job description

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Overview: R1 RCM (NYSE: “AH”) is a leading provider of services and technology to healthcare providers. Our mission is to help our healthcare clients strengthen their financial stability and deliver better care at a more affordable cost to the communities they serve, increasing healthcare access for all. Our distinctive operating model that includes people, process, and sophisticated integrated technology helps our customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. Our customers typically are multi-hospital systems, including faith-based or community healthcare systems, academic medical centers and independent ambulatory clinics, and their affiliated physician practice groups.

These offerings include:

• Provider Business Solutions (“PBS”), which improves the entire revenue cycle of our provider clients, unlike competing services that address only a portion of the revenue cycle or focus solely on cost reductions;
• Physician Advisory Services ("PAS"), which works closely with the hospital medical staff, case management, and senior leadership to strengthen compliance, limit denials, improve revenue integrity, and improve efficiency;
• Population Health Solutions (“PHS”), which spans the entire healthcare delivery continuum and enables providers to manage the health of their patient populations by delivering higher-quality care while reducing aggregate cost of care.

JOB DESCRIPTION: Human Resources Job Category: Program Manager (Talent Acquisition) Job Type: Full Time Job Location: India Reports to (level of category): Head- Talent Acquisition Role Objective: Updating current and designing new recruiting procedures Supervising the recruiting team and reporting on its performance Keeping track of recruiting metrics (e.g. time-to-fill and cost-per-hire)

Essential Duties and Responsibilities:

• Minimum 5 Years of experience in Volume hiring and people management.
• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance
• Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)
• Implement new sourcing methods (e.g. social recruiting and Boolean searches)
• Review recruitment software and suggest the best option for company needs
• Research and choose job advertising options
• Advise hiring managers on interviewing techniques
• Recommend ways to improve our employer brand
• Coordinate with department managers to forecast future hiring needs
• Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations
• Participate in job fairs and career events
• Build the company’s professional network through relationships with HR professionals, colleges and other partners

Qualifications:

• Graduate in any discipline from a recognized educational institute.
• Good analytical skills and proficiency with MS Word, Excel and Powerpoint.
• Good communication Skills (both written & verbal)

Skill Set & Experience Background: Proven work experience as a Recruiting Manager, Recruitment Consultant or Recruiting Coordinator Hands-on experience with Applicant Tracking Systems and HR databases Knowledge of labor legislation Experience with (phone and in-person) interviews, candidate screening and evaluation Familiarity with social media and other professional networks (like GitHub) Excellent verbal and written communication and team management skills Strong decision-making skills

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.

We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. To learn more, visit: https://www.r1rcm.com. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value.