Senior Specialist - HR

R1 RCM, Inc.; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1-Rc in India (Dadri) seeks a Senior Specialist - Employee Relations to deliver proactive ER support across sites, partnering with leaders and HRBP to manage complex cases.

You will lead listening posts, resolve grievances, support performance improvement, ensure consistent documentation, and share data insights to inform policy and process improvements.

Qualifications

• Proven Employee Relations and/or HR Business Partner experience.
• Excellent written, verbal communication and interpersonal skills.
• Ability to prioritize and execute programs in a fast-paced environment.
• Strong coaching and influencing skills.

Responsibilities

• ER service delivery across R1 locations via Service Now queries and tracking.
• Design and lead structured listening posts, employee skips, and focus groups.
• Proactive management and resolution of grievances and queries.
• Support leaders in performance management discussions and improvement plans.
• Assist in management of ER cases including disciplinary issues and sensitive matters.
• Ensure consistent documentation and monthly ER case reporting.
• Collaborate with HRBPs and ER advisors to inform progress and share insights.
• Contribute to policy/program implementation and ER projects.

Skills

Employee relations

HR Business Partner

Communication

Coaching & influencing

Customer focus

Prioritization

ServiceNow

Tools

ServiceNow

Job description

Senior Specialist - Employee Relation Role Summary:The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.Roles and Responsibilities –· ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.· Design and lead structured listening posts, employee skips, focus group discussions.· Proactive management and resolution of employee grievances and queries.· Support business leaders in conducting constructive and progressive performance management discussions· Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.· Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure· Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.· Report out ER cases monthly via the internal tracking log for the site.· Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.· Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.· Take an active role in implementation and communication of policies, procedures, programs.· HR ProjectsKey Competencies –· Proven Employee Relations and/or HR Business Partner experience· Ability to prioritize, execute programs and transactions in a fast paced environment.· Excellent written, verbal communication, interpersonal skills· Strong customer focus with an understanding of strategic business viewpoint.· Strong Coaching and Influencing skills.· Preferred 5-7 years of work experience.Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.comVisit us on Facebook