Senior Specialist - HR(Employee Relations )

R1 RCM, Inc.; Dadri, Hyderabad; On-site; INR 700,000 - 1,200,000; Full time

Job summary

R1 RCM, Inc. in India seeks a Senior Specialist in Employee Relations to serve as an individual contributor delivering ER services across locations, partnering with site leaders and HR business partners to address employee concerns and policy guidance.

You will design listening posts, manage grievances, support performance discussions, ensure compliant documentation, and contribute to ER programs while maintaining strong customer focus and collaborative stakeholder engagement.

Qualifications

• Proven Employee Relations or HR Business Partner experience.
• Ability to prioritize and handle ER programs in a fast-paced environment.
• Excellent written and verbal communication with strong interpersonal skills.

Responsibilities

• ER service delivery across locations via Service Now and other sources.
• Design and lead listening posts, employee skips, and focus groups.
• Proactive management and resolution of grievances and queries.
• Support leaders in constructive performance management discussions.
• Assist management of ER cases including disciplinary issues and exits.
• Ensure consistent, high-quality documentation and reporting of ER matters.
• Share data insights at site level and keep HRBPs informed.

Skills

Employee relations

HR business partner

Communication skills

Coaching

Influencing

Job description

Senior Specialist - Employee Relation Role Summary:

The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.

The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.

Roles and Responsibilities

• ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.
• Design and lead structured listening posts, employee skips, focus group discussions.
• Proactive management and resolution of employee grievances and queries.
• Support business leaders in conducting constructive and progressive performance management discussions
• Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.
• Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure
• Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.
• Report out ER cases monthly via the internal tracking log for the site.
• Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.
• Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.
• Take an active role in implementation and communication of policies, procedures, programs.
• HR Projects

Key Competencies –

• Proven Employee Relations and/or HR Business Partner experience
• Ability to prioritize, execute programs and transactions in a fast paced environment.
• Excellent written, verbal communication, interpersonal skills
• Strong customer focus with an understanding of strategic business viewpoint.
• Strong Coaching and Influencing skills.
• Preferred 5-7 years of work