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Optum in Hyderabad seeks an Oracle HCM Cloud Techno-Functional Consultant (Production Support) with 7-11 years of experience to provide L2/L3 support for Oracle HCM Cloud, including integrations (OIC, APIs), Fast Formulas, BI Publisher, OTBI, and quarterly releases.
You will collaborate with HR, Payroll, Benefits, and Talent teams, support upgrades, patches, and new features, and manage incidents in an ITIL-based 16x7 environment with on-call and weekend rotations.
We are seeking an Oracle HCM Cloud Techno-Functional Consultant (Production Support) with 7-11 years of experience. The role involves providing L2/L3 support for Oracle HCM Cloud, including incident resolution, integrations (OIC, HCM Extracts, HDL/HSDL, REST/SOAP APIs), Fast Formulas, BI Publisher, OTBI, security, and quarterly releases. The consultant will collaborate with HR, Payroll, Benefits, and Talent teams to resolve issues, support enhancements, and drive process improvements. Candidates should have hands-on experience across Oracle HCM modules, strong troubleshooting and stakeholder management skills, and experience working in an ITIL-based 16x7 support environment, including on-call and rotational weekend support. Experience with global implementations, payroll operations, ServiceNow, and compliance requirements is preferred.