Senior Software Engineer

Dentsu Global Services

Mumbai

On-site

INR 1,800,000 - 2,400,000

Full time

24 hours ago
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Job summary

Dentsu Global Services in Mumbai seeks a Senior Software Engineer (Technical Lead) to architect and deliver Salesforce Data Cloud solutions. You will design data models, manage ingestion pipelines, and unify customer profiles across MCP and other MarTech platforms.

You will collaborate with marketing, analytics, and engineering teams to translate requirements into scalable, compliant data architectures and guide developers through reusable components and automation scripts.

Qualifications

  • Hands-on experience with Salesforce Data Cloud data ingestion, unification and activation.
  • Strong understanding of identity resolution, consent management, and profile stitching.
  • Experience with Salesforce Marketing Cloud (MCP, Journey Builder, Interaction Studio).
  • Proficiency in API integrations and data connectors.
  • Skills in SQL, Python or JavaScript for data manipulation and automation.
  • Experience integrating Data Cloud with MarTech platforms.
  • Knowledge of data governance, privacy regulations (GDPR, CCPA).

Responsibilities

  • Lead the technical design and implementation of Salesforce Data Cloud solutions.
  • Architect data models and ingestion pipelines for unified customer profiles.
  • Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization.
  • Collaborate with business stakeholders to translate requirements into scalable solutions.
  • Guide development teams in building reusable components and automation scripts.
  • Ensure data quality, performance optimization, and privacy compliance.
  • Troubleshoot complex data and integration issues across platforms.
  • Mentor junior engineers and contribute to technical standards.
  • Support audience creation, segmentation, and journey orchestration workflows.
  • Evaluate emerging technologies and contribute to roadmap planning for Data Cloud adoption.

Skills

Salesforce Data Cloud
Identity resolution
MCP (Marketing Cloud Personalization)
API integration
SQL
Python
JavaScript
Data governance

Education

Bachelor's in Engineering (CS/Data/IT)
Graduate from other fields with strong communication & analytical skills

Tools

Salesforce Data Cloud
Salesforce Marketing Cloud
MCP
APIs (REST/SOAP)
CI/CD / DevOps
Containerization

Job description

Job Description

We are seeking a skilled and forward-thinking Technical Lead to architect and lead the delivery of solutions using Salesforce Data Cloud. This role is ideal for professionals who have hands-on experience with Data Cloud, and a strong foundation in Salesforce Marketing Cloud, including Marketing Cloud Personalization (MCP). You will be responsible for designing scalable data architectures, managing ingestion and activation workflows, and integrating Data Cloud with other MarTech platforms to enable unified customer profiles and personalized experiences. The role requires close collaboration with cross-functional teams including marketing, analytics, and engineering.

Business Title

Senior Software Engineer

Years Of Experience

4 to 6 years

Must Have Skills
  • Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation
  • Strong understanding of identity resolution, consent management, and customer profile stitching
  • Experience with Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio
  • Proficiency in API integrations (REST, SOAP) and data connectors
  • Strong skills in SQL, Python, or JavaScript for data manipulation and automation
  • Experience integrating Data Cloud with MarTech platforms (e.g., ESPs, CRMs, analytics tools)
  • Familiarity with data governance, privacy regulations (GDPR, CCPA), and performance optimization
Good To Have Skills
  • Experience with Salesforce CRM, Service Cloud, or Commerce Cloud
  • Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies
  • Experience with CI/CD pipelines, DevOps practices, and containerization
  • Client-facing experience and ability to lead technical discussions with stakeholders
  • Familiarity with audience segmentation, journey orchestration, and personalization strategies
Key responsibilities
  • Lead the technical design and implementation of Salesforce Data Cloud solutions
  • Architect data models and ingestion pipelines for unified customer profiles
  • Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization
  • Collaborate with business stakeholders to translate requirements into scalable solutions
  • Guide development teams in building reusable components and automation scripts
  • Ensure data quality, performance optimization, and privacy compliance
  • Troubleshoot complex data and integration issues across platforms
  • Mentor junior engineers and contribute to technical standards and best practices
  • Support audience creation, segmentation, and journey orchestration workflows
  • Evaluate emerging technologies and contribute to roadmap planning for Data Cloud adoption
Education Qualification

Bachelors in Engineering with a specialisation in Computer Science, Data , IT

Graduate from other fields with good communication and analytical skills

Certification If Any
  • Salesforce Certified Data Cloud Consultant
  • Salesforce Certified Marketing Cloud Consultant
  • Marketing Cloud Personalization Accredited Professional
  • Salesforce Marketing Cloud Developer
  • Salesforce Certified Administrator
  • Salesforce Certified Agent force Specialist
Shift timing

12 PM - 10 PM

Location

DGS India - Mumbai - Goregaon Prism Tower

Brand

Merkle

Time Type

Full time

Contract Type

Permanent#DGS

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