Senior Software Engineer

Merkle Inc.; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Merkle Inc. in Mumbai, India seeks a Senior Software Engineer / Technical Lead to architect and deliver solutions around Salesforce Data Cloud.

You will design scalable data architectures, manage ingestion workflows, and integrate Data Cloud with MCP and other MarTech platforms to enable unified customer profiles and personalized experiences. The role requires hands-on Data Cloud experience, strong Salesforce Marketing Cloud knowledge, and collaboration with cross-functional teams in marketing,

Qualifications

• Experience with Salesforce CRM, Service Cloud, or Commerce Cloud.
• Strong knowledge of cloud platforms and big data technologies.
• Hands-on with CI/CD pipelines, DevOps practices, and containers.
• Client-facing experience and ability to lead technical discussions.
• Familiarity with audience segmentation, journey orchestration, and personalization.

Responsibilities

• Lead the design and implementation of Salesforce Data Cloud solutions.
• Architect data models and ingestion pipelines for unified profiles.
• Integrate Data Cloud with MCP and other MarTech platforms.
• Collaborate with stakeholders to translate requirements into scalable solutions.
• Guide teams in reusable components and automation scripts.
• Ensure data quality, performance, and privacy compliance.
• Troubleshoot data and integration issues across platforms.
• Mentor junior engineers and contribute to standards.
• Support audience creation and journey orchestration workflows.
• Evaluate emerging technologies and contribute to the Data Cloud roadmap.

Skills

Salesforce Data Cloud

Data architecture

Client-facing leadership

Education

Bachelor's in Engineering (CS/IT/Data)

Graduate from other fields with good communication and analytical skills

Tools

Salesforce CRM (Service Cloud, Commerce Cloud)

AWS/GCP/Azure

CI/CD, DevOps, containerization

Audience segmentation & journey orchestration

Job description

About the job

Job Description

Details

Comments

Business Title

Senior Software Engineer

Years of Experience

5 to 9

Job Descreption

We are seeking a skilled and forward-thinking Technical Lead to architect and lead the delivery of solutions using Salesforce Data Cloud. This role is ideal for professionals who have hands-on experience with Data Cloud, and a strong foundation in Salesforce Marketing Cloud, including Marketing Cloud Personalization (MCP).
You will be responsible for designing scalable data architectures, managing ingestion and activation workflows, and integrating Data Cloud with other MarTech platforms to enable unified customer profiles and personalized experiences. The role requires close collaboration with cross-functional teams including marketing, analytics, and engineering

Must have skills

Good to have skills

• 1. Experience with Salesforce CRM, Service Cloud, or Commerce Cloud


• 2. Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies


• 3. Experience with CI/CD pipelines, DevOps practices, and containerization


• 4. Client-facing experience and ability to lead technical discussions with stakeholders


• 5. Familiarity with audience segmentation, journey orchestration, and personalization strategies

Key responsibiltes

• 1. Lead the technical design and implementation of Salesforce Data Cloud solutions


• 2. Architect data models and ingestion pipelines for unified customer profiles


• 3. Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization


• 4. Collaborate with business stakeholders to translate requirements into scalable solutions


• 5. Guide development teams in building reusable components and automation scripts


• 6. Ensure data quality, performance optimization, and privacy compliance


• 7. Troubleshoot complex data and integration issues across platforms


• 8. Mentor junior engineers and contribute to technical standards and best practices


• 9. Support audience creation, segmentation, and journey orchestration workflows


• 10. Evaluate emerging technologies and contribute to roadmap planning for Data Cloud adoption

Education Qulification

Bachelors in Engineering with a specialisation in Computer Science, Data , IT
Graduate from other fields with good communication and analytical skills

Certification If Any

12 PM - 10 PM