Associate Technical Architect (Salesforce Data Cloud)

Dentsu Global Services

Bengaluru

On-site

INR 4,000,000 - 7,000,000

Full time

10 days ago

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Job summary

Merkle in Bengaluru, DGS India, seeks an Associate Technical Architect to lead design and development of customer data solutions using Salesforce Data Cloud. The role requires hands-on work with Salesforce Data Cloud, Marketing Cloud MCP, and related clouds, translating business needs into scalable technical designs.

You will guide a team, align with enterprise architects, and ensure data quality, privacy, and performance across platforms, while driving continuous improvement and stakeholder

Qualifications

Hands-on experience with Salesforce Data Cloud, including data ingestion, unification, and activation.
Strong understanding of Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio.
Experience in designing and reviewing data models for customer data platforms.
Experience with Einstein.
Experience with Salesforce Sales Cloud or Service Cloud.
Ability to translate business requirements into technical specifications and solution designs.
Proficiency in API integrations (REST, SOAP) and data connectors.
Strong skills in SQL, Python, or JavaScript for data manipulation and automation.
Experience in leading development teams, managing tasks, and ensuring delivery quality.
Familiarity with identity resolution, consent management, and data governance.

Responsibilities

Design and lead implementation of Salesforce Data Cloud solutions aligned with business goals.
Translate business requirements into technical designs and development plans.
Define and review data models, schemas, and ingestion pipelines.
Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization.
Act as development lead, managing a team of developers and ensuring timely delivery.
Collaborate with enterprise architects to align with overall data strategy and governance.
Ensure data quality, privacy compliance, and performance optimization.
Troubleshoot complex data and integration issues across platforms.
Mentor developers and contribute to technical standards and reusable components.
Support audience creation, segmentation, and journey orchestration workflows.
Participate in roadmap planning and continuous improvement initiatives.

Skills

Salesforce Data Cloud

Salesforce Marketing Cloud

Marketing Cloud Personalization (MCP)

Data modeling

Einstein

Sales Cloud/Service Cloud

API integrations (REST, SOAP)

SQL

Python

Team leadership

Identity resolution & data governance

Education

Bachelor's degree in Engineering (CS/Data/IT)

Good communication & analytical skills

Tools

none

Job description

Business Title

Associate Technical Architect

Years of Experience

8 to 12

Job Description

We are looking for an experienced and solution-oriented Associate Technical Architect to lead the design and development of customer data solutions using Salesforce Data Cloud. The ideal candidate will have a strong background in Salesforce Marketing Cloud, Marketing Cloud Personalization (MCP), or other Salesforce clouds, and will have transitioned into working hands‑on with Salesforce Data Cloud.

This role involves translating business requirements into scalable technical solutions, designing data models, and leading a team of developers to ensure successful delivery. The Associate Technical Architect will work closely with enterprise architects, product owners, and marketing stakeholders to align technical execution with strategic goals.

Must-Have Skills

Hands‑on experience with Salesforce Data Cloud, including data ingestion, unification, and activation
Strong understanding of Salesforce Marketing Cloud, especially MCP, Journey Builder, and Interaction Studio
Experience in designing and reviewing data models for customer data platforms
Experience with Einstein
Experience with Salesforce Sales Cloud or Service Cloud
Ability to translate business requirements into technical specifications and solution designs
Proficiency in API integrations (REST, SOAP) and data connectors
Strong skills in SQL, Python, or JavaScript for data manipulation and automation
Experience in leading development teams, managing tasks, and ensuring delivery quality
Familiarity with identity resolution, consent management, and data governance

Good-to-Have Skills

Exposure to Salesforce CRM, Service Cloud, or Commerce Cloud
Knowledge of cloud platforms (AWS, GCP, Azure) and big data technologies
Understanding of CI/CD pipelines, DevOps practices, and containerization
Client‑facing experience and ability to lead technical discussions with stakeholders
Familiarity with audience segmentation, journey orchestration, and personalization strategies

Key Responsibilities

Design and lead implementation of Salesforce Data Cloud solutions aligned with business goals
Translate business requirements into technical designs and development plans
Define and review data models, schemas, and ingestion pipelines
Integrate Data Cloud with MCP and other MarTech platforms for activation and personalization
Act as development lead, managing a team of developers and ensuring timely delivery
Collaborate with enterprise architects to align with overall data strategy and governance
Ensure data quality, privacy compliance, and performance optimization
Troubleshoot complex data and integration issues across platforms
Mentor developers and contribute to technical standards and reusable components
Support audience creation, segmentation, and journey orchestration workflows
Participate in roadmap planning and continuous improvement initiatives