Senior Software Engineer

Milestone Technologies; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Milestone Technologies in Bengaluru, India is seeking a seasoned Microsoft Dynamics 365 CRM professional with 5-7 years of IT experience, including 4+ years in Dynamics 365 CRM, to design, develop, customize, and support Customer Engagement solutions. The role emphasizes CRM configuration, customization, and end-to-end delivery.

You will implement plugins and custom workflows using C#/.NET, craft client-side customizations with JavaScript and Web API, and work with stakeholders to translate

Qualifications

• 5-7 years IT experience with at least 4+ years in Dynamics 365 CRM.
• Hands-on experience in CRM implementation, customization, and support projects.
• Experience with Dynamics 365 online environments.
• Strong understanding of CRM architecture and best practices.

Responsibilities

• Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
• Customize entities, forms, views, dashboards, business process flows, and security roles.
• Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
• Build client-side customizations using JavaScript and Dynamics 365 Web API.
• Gather business requirements and translate them into scalable CRM solutions.
• Integrate Dynamics 365 CRM with external applications using REST/SOAP APIs.
• Perform data migration, data validation, and system optimization activities.
• Support deployments, enhancements, upgrades, and production issues.
• Collaborate with functional consultants, business users, and technical teams.
• Mentor junior developers and participate in technical design reviews.

Skills

Microsoft Dynamics 365 Customer Eng.

Dynamics 365 Sales & Service

JavaScript

HTML

CSS

Dynamics 365 SDK

Web API

Plugin Development

Custom Workflow

FetchXML

CRM Security Model

Dataverse

SQL Server

REST API Integrations

Tools

Dynamics 365 SDK

Web API

Job description

Job Summary

We are looking for a seasoned Microsoft Dynamics 365 CRM professional with 5-7 years of experience in designing, developing, customizing, and supporting Dynamics 365 Customer Engagement (CE) solutions. The ideal candidate should have strong expertise in CRM configuration, customization, integrations, and end-to-end solution delivery.

Key Responsibilities

• Design, develop, and implement Microsoft Dynamics 365 CRM solutions.
• Customize entities, forms, views, dashboards, business process flows, and security roles.
• Develop plugins, custom workflows, custom actions, and integrations using C# and .NET.
• Build client-side customizations using JavaScript and Dynamics 365 Web API.
• Gather business requirements and translate them into scalable CRM solutions.
• Integrate Dynamics 365 CRM with external applications using REST/SOAP APIs.
• Perform data migration, data validation, and system optimization activities.
• Support deployments, enhancements, upgrades, and production issues.
• Collaborate with functional consultants, business users, and technical teams.
• Mentor junior developers and participate in technical design reviews.

Required Skills

• Microsoft Dynamics 365 Customer Engagement (CRM)
• Dynamics 365 Sales and Customer Service modules
• JavaScript, HTML, CSS
• Dynamics 365 SDK and Web API
• Plugin and Custom Workflow Development
• FetchXML and CRM Security Model
• Dataverse
• SQL Server
• REST API Integrations

Desired Experience

• 5-7 years of IT experience with at least 4+ years in Dynamics 365 CRM.
• Hands-on experience in CRM implementation, customization, and support projects.
• Experience with Dynamics 365 online environments.
• Strong understanding of CRM architecture and best practices.
• Experience working in Agile development environments.

Soft Skills

• Strong communication and stakeholder management skills.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and lead technical discussions.
• Good documentation and client-facing skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.