Microsoft Dynamics 365 CRM Technical Consultant

Tata Consultancy Services Limited; Chennai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a seasoned Microsoft Dynamics 365 CRM Technical Consultant/Developer for Chennai and Bengaluru. The role focuses on designing, developing, and deploying CRM solutions with deep expertise in customizations, plugins, workflows, and security, along with Dataverse and REST/SOAP integrations.

The candidate will build Power Apps and Power Automate flows, collaborate with stakeholders, and provide production support across complex CRM projects in a

Qualifications

• 5–12 years of experience designing, developing, and implementing Dynamics 365 CRM solutions.
• Strong expertise in CRM customizations, plugins, workflows, and security roles.
• Experience with Power Platform, Azure, and integrations using REST/SOAP.

Responsibilities

• Design, develop, and implement Microsoft Dynamics 365 CRM/CE solutions.
• Customize entities, forms, views, dashboards, business rules, and security roles.
• Build integrations with third-party applications using REST/SOAP APIs, Azure Services, and Dataverse.
• Develop Power Apps and Power Automate solutions.
• Participate in requirement gathering, solution design, testing, deployment, and production support.
• Troubleshoot and resolve CRM-related issues.
• Collaborate with business stakeholders and technical teams for successful project delivery.

Skills

Microsoft Dynamics 365 CRM / CE

Plugins, Custom Workflows, Custom APIs

Dataverse

Power Apps, Power Automate

REST/SOAP Web Services

SQL Server

CRM Security Model and Solution Mgmt

Job description

Job Title: Microsoft Dynamics 365 CRM Technical Consultant / Developer

Experience: 8–10 Years

Location: Chennai and Bengaluru

Job Type: Full-Time

Virtual Interview.

Job Summary

We are seeking an experienced Microsoft Dynamics 365 CRM Technical Consultant with 5–12 years of experience in designing, developing, customizing, and implementing Dynamics 365 Customer Engagement (CRM) solutions. The ideal candidate should have strong expertise in CRM customizations, plugins, workflows, Power Platform, integrations, and Azure technologies.

Key Responsibilities

• Design, develop, and implement Microsoft Dynamics 365 CRM/CE solutions.
• Customize entities, forms, views, dashboards, business rules, and security roles.
• Build integrations with third-party applications using REST/SOAP APIs, Azure Services, and Dataverse.
• Develop Power Apps and Power Automate solutions.
• Participate in requirement gathering, solution design, testing, deployment, and production support.
• Troubleshoot and resolve CRM-related issues.
• Collaborate with business stakeholders and technical teams for successful project delivery.

Required Skills

• Microsoft Dynamics 365 CRM / CE
• Plugins, Custom Workflows, Custom APIs
• Dataverse
• Power Apps, Power Automate
• REST/SOAP Web Services
• SQL Server
• CRM Security Model and Solution Management