Senior Social Media Manager

Avian We.; Mumbai; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

A leading digital agency is searching for a Senior Manager – Social Media to oversee client relationships and drive engaging campaigns. The ideal candidate should have 6-7 years of experience in social media, with strong communication and problem-solving skills. Responsibilities include developing integrated communication plans, advising clients, and enhancing their social media presence. The position is full-time, targeting mid-senior level professionals in the Advertising and Public Relations domain.

Qualifications

• 6-7 years of experience in social media, preferably in PR/Digital Agency.
• Strong ability to manage client relationships creatively.
• Proven skills in delivering engaging social media campaigns.

Responsibilities

• Manage and grow senior-level client relationships as per strategy.
• Develop and execute integrated communication plans.
• Provide strategic counsel to key clients.

Skills

Excellent communication and presentation skills

Problem-solving skills

Client relationship management

Job description

Senior Manager – Social Media

Position Reports To: Senior Director - Social Media

Total Experience : 6 - 7 years

Preface

• Social Media professional with an experience of around 6 to 7 years, preferably from a similar industry background in a PR / Digital Agency set-up.
• Excellent communication and presentation skills and ability to deliver clear concise ideas to internal and external stakeholders.

Functional Responsibilities

• Manage and grow senior level client relationships as per the client strategy across its portfolio of accounts.
• Ability to deliver engaging social media campaigns as per the client requirement.
• Develop and executive integrated communication plans.
• Provide strategic counsel to key clients and serve as a trusted advisor on clients and competitors.
• Inform, educate, and influence existing and potential future clients directly on AVIAN We. value and positioning relative to competing agencies.
• Build awareness and showcase capabilities, talent, and results internally and externally.
• Identify global, digital, and social communications trends; educate clients/agency in understanding the importance of social media engagement.
• Serve as primary day-to-day contact with clients; proactively engage on issues.
• Participate in resource management, tracking team utilization manner.
• Ensures gaps or inefficiencies are identified through processes and/or technology to increase efficiency.
• Has developed strong problem-solving skills; can prepare and act on plan and get around roadblocks with manager support.
• Providing support to the practice lead in driving business growth and meeting client retention & budget targets.
• To proactively advise clients about digital marketing landscape developments and ensure that campaign strategies are adapted in a timely fashion to meet all relevant requirements.
• To ensure that the Client reporting utilizes the right metrics, delivers robust insight, includes clear actions, and relates clearly to achievement against agreed objectives. To ensure that reports are professionally written and proofed, following all relevant quality guidelines.
• Demonstrate high levels of professionalism and leadership by being diligent, thorough, and making a positive impact during every client meetings.
• Establish and manage relationships with existing client’s and business associates in order to create new opportunities for AVIAN We.

Equal Opportunity Statement

Equal Opportunity: AVIAN We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, marital status, or other legally protected class status.

Diversity and Inclusion: AVIAN We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Advertising and Public Relations
• Public Relations and Communications Services

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